DIRECTV

  www.directv.com
  www.directv.com
There are newer employer reviews for DIRECTV

 

Hard work and challenging

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at DIRECTV

Pros

Very fast pace and challenging with decent pay. Management could use more support in developing and coaching their directs by not having management working on so many projects.

Cons

Lack of tools and resources to get the job done effectively. Could use a better performance management system.

614 Other Employee Reviews for DIRECTV (View Most Recent)

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  1. 2 people found this helpful  

    No longer what it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician
    Current Employee - Satellite Technician

    I have been working at DIRECTV full-time

    Pros

    Great co-workers, customers in my area are very nice, enjoy working outside

    Cons

    Very low pay. Auto router is a nightmare. Work orders are wrong about 2/3 of the time. Sales people constantly lying to make sales them dropping the mess in the techs lap.

    Advice to ManagementAdvice

    Just hire a bunch of illegals. You can't keep expecting to eat prime rib, when your only willing to pay for ground chuck!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Overall Good (not great) Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO

    I have been working at DIRECTV full-time (more than 8 years)

    Pros

    Good Benefits; Pay on similar scale to similar jobs; Everyone enjoys free TV; Decent company culture. Some upward career mobility.

    Cons

    Difficult barriers to overcome for those seeking to move beyond customer service positions (CSR, TL). If you are hired into a call center position, you will have problems gaining experience to move into other areas of the company (Analyst positions, marketing, Many coordinator positions). Poor coordination between departments (left hand doesn't know what right hand is doing).

    Advice to ManagementAdvice

    Seek better communication between business units in the company. Develop methods for employees to cross train and gain experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for DIRECTV

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