There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

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The best work and learning experience I've ever had.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at DIRECTV

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Awesome pay, great learning experience, great skills attained, awesome straining. Great customers and advance,net opportunity.

Cons

Can be stressful, very numbers based, high paced and changing can be negative for some people

Advice to Management

Keep doing what your doing

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  1. Helpful (2)

    Overall Good (not great) Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO

    I have been working at DIRECTV full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Benefits; Pay on similar scale to similar jobs; Everyone enjoys free TV; Decent company culture. Some upward career mobility.

    Cons

    Difficult barriers to overcome for those seeking to move beyond customer service positions (CSR, TL). If you are hired into a call center position, you will have problems gaining experience to move into other areas of the company (Analyst positions, marketing, Many coordinator positions). Poor coordination between departments (left hand doesn't know what right hand is doing).

    Advice to Management

    Seek better communication between business units in the company. Develop methods for employees to cross train and gain experience.


  2. Overall good, but could have been a lot better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer I in El Segundo, CA
    Current Employee - Principal Engineer I in El Segundo, CA

    I have been working at DIRECTV full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Work cohorts are generally very easy to approach and get along with. There is a lot to learn here, and a lot of proprietary systems, so everyone depends on having approachable people who are experts in various domains. Also, DirecTV sits on a pile of subscription money, provides a lot of stability and job security; people are rarely let go.

    Cons

    There are a surprising number of "clunkers" in the mid-management director and senior manager levels who cause more harm than good. From my perspective, all of these people have just stayed with the company a long long time, are savvy enough, and then are reluctantly promoted after time. The best mid level manager are the newer ones.

    Advice to Management

    Work on getting the company leaner and more nimble to react to change. Sometime in 2015 to 2017 it will become as cost effective to broadcast bits to a customer over the internet compared to satellite.


There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

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