DIRECTV

  www.directv.com
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518 Employee Reviews (View Most Recent)

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2 people found this helpful  

Overall Good (not great) Company

Customer Service Representative (Current Employee) Denver, CO

ProsGood Benefits; Pay on similar scale to similar jobs; Everyone enjoys free TV; Decent company culture. Some upward career mobility.

ConsDifficult barriers to overcome for those seeking to move beyond customer service positions (CSR, TL). If you are hired into a call center position, you will have problems gaining experience to move into other areas of the company (Analyst positions, marketing, Many coordinator positions). Poor coordination between departments (left hand doesn't know what right hand is doing).

Advice to Senior ManagementSeek better communication between business units in the company. Develop methods for employees to cross train and gain experience.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very Corporate, average but many perks.

    Customer Service Representative (Former Employee) Boise, ID

    I worked at DIRECTV full-time for more than a year


    Pros: Plenty of opportunities too increase base pay monthly. Perks include free equipment and all the channels they offer… Cons: Difficult to move in any direction other than lateral. Pay not commiserate with education level… Advice to Senior Management: Tap employees in all areas for ideas. Allow for easier… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Direct

    Customer Service Representative (Current Employee) Denver, CO

    I have been working at DIRECTV full-time for more than 3 years


    Pros: Good benefits, pension after 3 years, plenty of hours and… Cons: Lower pay (when compared to other like companies), steep competition… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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