There are newer employer reviews for DISH

6 people found this helpful  

Worst Job I have ever had!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Phoenix, AZ
Current Employee - Customer Service Representative in Phoenix, AZ

I have been working at DISH full-time for less than a year

Pros

Opprotunities to go home early if it is slow
Tends to be pretty busy, so the days go by fast
Many different schedules

Cons

It never fails that every day you are getting repremanded for something (even the best employees).
Very low base pay, expensive benefits with horrible coverage.
The training leaves a lot to be desired. Tends to be a sink or swim kind of environment.
The metrix that is used to determine bonus pay makes it nearly impossible to bonus.
Extremely micro-managed.
95% of calls are from irrate customers.

Advice to ManagementAdvice

It's not my place to give advice.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1765 Other Employee Reviews for DISH (View Most Recent)

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  1. 1 person found this helpful  

    Good company overall but pay wasn't great and somewhat stressful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  El Paso, TX
    Former Employee - Inside Sales Representative in El Paso, TX

    I worked at DISH full-time for more than a year

    Pros

    Management seemed to be fairly caring; good training; on site food service; some good supervisors; company had very good equipment and a great product(s) to offer customers

    Cons

    Pay not great; policies changing fairly often (a problem with a lot of call centers), promises made about positive changes by management seemed to take forever to implement

    Advice to ManagementAdvice

    Labor is a big chunk of change in your expenses but make the wages more livable for a family in Texas- rumors were that you paid an awful lot more in Colorado because you didn't have so many minorities working there.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Never thought you could make so much money selling TV service

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Associate  in  Phoenix, AZ
    Current Employee - Inside Sales Associate in Phoenix, AZ

    I have been working at DISH full-time for more than a year

    Pros

    Best compensation plan of any CE sales put it against Verizon corporate, cable etc

    Cons

    Middle management could clean up on the cloudiness of attendance policies and integrity policy.

    Advice to ManagementAdvice

    Keep it up with the comp plan and try and pay the coaches a little better they deserve it

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