DISH

  www.dish.com
  www.dish.com
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Gained many customer service skills

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Bluefield, WV
Former Employee - Customer Service Representative in Bluefield, WV

I worked at DISH full-time (more than 3 years)

Pros

Great Pay - Great Benefits - Free TV - Excellent Training

Cons

Cannot move up unless you are favored

Advice to ManagementAdvice

Look at coaches more often - some are worse than the reps

Recommends
Neutral Outlook
No opinion of CEO

1889 Other Employee Reviews for DISH (View Most Recent)

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  1. 1 person found this helpful  

    Poor management and mistreating the face of Dish(technicians)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Specialist II in Memphis, TN
    Former Employee - Field Service Specialist II in Memphis, TN

    I worked at DISH full-time (more than 3 years)

    Pros

    - Actual work is fun
    - Meet new people

    Cons

    - Terrible management
    - Morale - you feel you're carrying a boulder around your neck

    Advice to ManagementAdvice

    Treat your technicians like they are HUMAN BEINGS. They're all adults that deserve your respect. Technicians aren't your illegitimate children that you blame for your broken dreams. After all, they are the FACE of DISH.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    "Stay away"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Technician in Naperville, IL
    Current Employee - Field Technician in Naperville, IL

    I have been working at DISH full-time

    Pros

    Free tv but there's still receiver fees. ;)

    Cons

    Just an awful all around company to work for. Theirs nothing good about working 14 hours a day 4 days straight every Holliday. Sometimes even 5 days. If you are a new higher don't dream on moving up to a level 2,3,or 4 tech. Now we have to be sales men and installers with no extra pay or commission what so ever. They give us points and tell us what we can buy with them. A xbox is like 1300 points but the most you get for selling an item is like10 to 20 points. You may sell a $1000 worth of stuff and only get points no cash. Who does that? Dish take all the cash and pay tech $0. There Qas is a big job. He stops a lot of techs from moving up. You will not pass a Qas check for not putting sticker on the back of every remote, if your stingers are to long fail. What a joke! Most of the time the kids take the stickers off. There HR is a big joke. No one will help you when you have any problems. Don't even think about getting health insurance. I don't know not one happy tech at dish.

    Advice to ManagementAdvice

    Resign!!

    Disapproves of CEO
There are newer employer reviews for DISH

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