DISH

www.dish.com
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Hilliard, OH Review

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Call Center Supervisor in Hilliard, OH
Current Employee - Call Center Supervisor in Hilliard, OH

I have been working at DISH full-time (more than an year)

Pros

Can move up quickly if can manage stats in a call center. No experience required to move up. Bonus structure for agents can be very lucrative. Steady shifts are available. Shift bids based on performance

Cons

Chop shop for agents and supervisors. Will not pay to keep anyone good so the really good people eventually leave to other companies or for more money. Prefers to hire from within which keeps salaries low and inexperienced supervisors. Training and development is poor (really non-existent) for leadership skills.

Advice to ManagementAdvice

Develop a real plan and stick to it. Develop people. Invest in your people. Bring in outside management ideas, study real management concepts and apply them instead of relying on "what you know that works or has always worked for us here". There is always room for improvement

Recommends
Neutral Outlook
Approves of CEO

1953 Other Employee Reviews for DISH (View Most Recent)

Sort: Rating Date
  1. 6 people found this helpful  

    Impossible to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Service Representative in Littleton, CO
    Former Employee - Technical Service Representative in Littleton, CO

    I worked at DISH full-time (less than an year)

    Pros

    The company is always hiring due to their draconian policies and heavy-handedness.

    Cons

    Long hours, little pay, impossible to move up, poor benefits, employee opinions don't matter - unless they're negative, then you get fired.

    Advice to ManagementAdvice

    If you want to improve service, foster the employee relationship.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Positive Reviews...of Dish?! Really?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in Littleton, CO
    Current Employee - Senior Operations Analyst in Littleton, CO

    I have been working at DISH full-time (more than an year)

    Pros

    It pays in American dollars, not Mexican Pesos. You know the saying "Any port in a storm"? Well, in this economy, that is what Dish Network is

    Cons

    I don't know where to start, I really can not say the company is strong in any aspect, many many problems.

    Advice to ManagementAdvice

    A happy employee is a productive employee, try to treat your employees fairly both in pay and benefits and meaningful communication with them. Learn to trust your employees, we are not criminals, it you do not trust your employees, why did you hire them?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for DISH

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