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3 people found this helpful  

Not the worst, not even close to average.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Technician
Current Employee - IT Technician

I have been working at DISH full-time for more than 3 years

Pros

Middle management tends to have a better grasp of this than upper management, but some people within the company can look past lack of education or experience when determining whether a candidate may be a good fit in a particular department.

Cons

As a generality, management does not care about developing employees that show promise. Rather than taking the time to develop them into a strong suitor for a particular department or position, they promote now and fire people because they weren't quite prepared for the job. The company offers absolutely zero training for management or leadership roles yet exclusively promotes from within leaving all call centers run by unqualified management. In addition to those things, upper management is severely over paid and everyone below a Regional Manager level is grossly under paid.

Advice to ManagementAdvice

Offer training for individuals that are willing to learn what other positions or departments really consist of, and you will end up with stronger initial performance. In addition, offer training and mentoring programs for newly promoted individuals to continuously improve, rather than firing people that fail at the "sink or swim" model of managing (I use the word managing loosely here).

Doesn't Recommend
Positive Outlook
Disapproves of CEO

1754 Other Employee Reviews for DISH (View Most Recent)

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  1. 3 people found this helpful  

    A company for a job, not a career company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Installation Manager
    Former Employee - Installation Manager

    I worked at DISH full-time for more than a year

    Pros

    They are always hiring. They provide all the tools, uniforms, vehicles, and gas for the Fied Service Technicians. Free DISH programming.

    Cons

    Watch the promises they make when you are hired, big promises.
    The company is always chasing it's tail, round and round you'll go... In other words, there is no continuity in the focus, or message, creating confusion, especially in the management ranks.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It is okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    You make a pay check. the pay is based on what you do. The calls can beat you down. some of the managers are pretty cool.

    Cons

    constant bad call transfers. hard to gauge exactly what you are doing day to do. tons of overtime hours with out any prior notice. all in all not a very good job if your qualified for better.

    Advice to ManagementAdvice

    hire more people. change marketing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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