DISH

  www.dish.com
Work in HR? Unlock Free Profile

1795 Employee Reviews (View Most Recent)

Sort: Rating Date

7 people found this helpful  

RUN AWAY!!! Way to go Dish, Everybody hates you ,,I,.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Field Service Specialist IV  in  Sacramento, CA
Former Employee - Field Service Specialist IV in Sacramento, CA

Pros

4 day work week. Good amount of paid time off and decent pay only if you've been with the company for a long time (impossible for new techs to promote). Free TV (but you are forced to have it; weird) If you like alchohol this job will make you drink (kind of cool i guess?)

Cons

Wow, where to begin. Management are scumbags and if they're not they're forced to be; customers are entitled dirt bags(some). The management from the top down is terrible. It's an extremely negative work environment. 90% plus installers absolutely hate their job and are constantly stressed out. There are 6 metrics that you are constantly held to but its almost impossible to balance all of them and some are completely out of your control. On top of that if you hit the metrics you can get a bonus but the incentive becomes mandatory and you will be targeted for termination if even one of the metrics doesn't meet their ridiculous requirements. Best example is this outrageous customer survey where a 0 is 10 and 1-9 is a fail. If your average isn't 9.6 or above you're considered to be doing something wrong. You are forced to sell stupid crap to people and are barely compensated for it. Systems are sold to customers incorrectly stating absurd things the system can do but actually cant all the time. The routing system is joke. You can't even use your own tools and the safety rules are absurd, nobody can follow the rules and get their job done. It's like hurry up but don't speed. The management will randomly show up to your job sites and harass you. No respect, people look down on you. Your hair might start to fall out.

Advice to ManagementAdvice

Mass suicide.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for DISH

  1. 5 people found this helpful  

    Lots of potential if you work for the right managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Supervisor  in  Denver, CO
    Current Employee - Call Center Supervisor in Denver, CO

    Pros

    Dish is one of the better paying jobs in the area, in reality one of the few jobs in the area considering the economy. When you luck out and you get the rare manager who isn’t a sociopath and is open to ideas and will let you work, the job can be fun and somewhat rewarding. The 401K match is nice, up to $1500 per year, so this is something worth taking advantage of.

    Cons

    This is where many things can be said unfortunately. I hate to piggyback on what so many others have said, but there's a truly toxic environment in the workplace concerning dealings with manager positions and above. The coaches really try to make things better for their agents, but managers will assign time consuming and meaningless tasks that take away from time that could be spent developing your team and keep you in the building 50 or more hours in a week. The approach is very much “the wild west”, and the most successful managers are the ones who are the most aggressive and live only by the rules of “return on investment”. They don’t care about the details of your life, and the work life balance that is so important in many of the highly rated jobs on here is complete disregarded. If you question their decisions, suddenly you are not the right fit for the position, and they create flaws in your work so they can “talent plan” you out the door. If you come off as negative, you'll definitely earn a target on your back, and it's impossible to shake or recover. This makes coaches and their agents work nervously, which in turn makes us provide bad customer service. Recently based on the reviews here, a company wide survey was launched to get employee feedback on how to improve the business, and all the things people complain about on this site have gotten worse. If you work in specialty departments away from the production floor, that's where you deal w/ true sociopaths. Specialty departments are overlooked in company incentives, take worse schedules, and are told to suck it up because you “could be taking phone calls”. Managers in these departments are micromanaging, don’t give credit for the work you do, and you'll never hear a word of recognition from them.

    Advice to ManagementAdvice

    I think it's tough because the environment is so toxic from the management level and above. How do you improve a person who is arrogant and thinks they are right all the time, and everyone else is the problem? No matter how many surveys or questionnaires you offer, if you never change management and hold them accountable for caring only about numbers and the bottom line, then employees will continue to express their frustration here because they feel helpless at work. Look into specialty departments and see what these managers are doing. Top dogs. please listen.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good for some experience but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Clerk  in  Englewood, CO
    Former Employee - Accounting Clerk in Englewood, CO

    Pros

    Other employees at the corporate office are very smart people with a lot of drive. Salary is average for most positions.

    Cons

    Managers are awful. Hostile work environment. High metrics that are impossible to reach. Most employees are unhappy there.

    Advice to ManagementAdvice

    Change the way you run your company. You are scaring or getting rid of amazing talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for DISH.

Worked for DISH? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.