DISH

www.dish.com
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Getting Better.... still a ways to go

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at DISH full-time (more than 5 years)

Pros

Friendly employees/peers, pay for performance bonuses, profit sharing, opportunities for advancement locally, stateside and abroad.

Cons

Upper management seems out of touch at times to realities that front line employees face, employees worked to burnout, negatives that all other call center employees can face - constantly changing goals, angry customers, overworked supervisors, asked to change schedules with little notice, no exceptions for higher education for scheduling (unless you are hired as an intern)

Advice to ManagementAdvice

There are people in DISH that don't feel appreciated. Be wary of asking them to post feedback.

Doesn't Recommend
Positive Outlook
No opinion of CEO

2002 Other Employee Reviews for DISH (View Most Recent)

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  1. 2 people found this helpful  

    Fast paced changing rules that impact employees negatively. People run when it's time to leave work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time (more than a year)

    Pros

    If you are able to overcome the ever changing PFP (pay for performance) rules. You may just be lucky enough to see a 200-500 sales commission and pfp in your check every 3 months.

    Cons

    Changing pfp rules once learning curve is reached,
    Male dominated, recruiting college students to work under supervisors who are jealous of their education, managers wanting you to kiss up to them constantly, glass ceiling, no minorities in management, supervisory positions

    Advice to ManagementAdvice

    If you want to know why the brightest most educated of your employees flee, it's due to management always changing the rules so they can stay relevant in their unnecessary positions. Managers of certain dept promote based on looks and race and what you can do for them. Some want you to do favors for them. One manager told me in order for me to get promoted I need to put myself out there to him. He cleaned it up and said I need to impress him more. I took it as another dig that I don't suck up to him, worship at his feet or flirt with him. he is disgusting. Also the coaches you have there are so of the nicest people except for few who thinks they can treat agents like crap and write them up for everything.
    I am so glad I left DISH. It wasn't worth it seriously.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good Career Advancement, Poor Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at DISH full-time (more than 8 years)

    Pros

    Ability to advance within department

    Cons

    Compensation is poor. Your typical promotion increase is 8-10% from a Very low base salary(typically bottom 20th percentile). Yearly merit increases are 2-4% for high perforners. Senior management cuts down any chance of adjustments, citing poor econmy or lack of budget.

    Advice to ManagementAdvice

    Revamp the entire compensation structure. Take a look at national percentiles and bring all of your employees into the 50th percentile!

    Positive Outlook
    No opinion of CEO
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