DISH Employee Review

Current Employee – been working at DISH full-time for more than 7 years

Pros – Good Pay, generous bonus structure for hourly and salaried employees. The culture is hard driving, do what it takes to succeed and is definitely not for everyone. But if you don't mind hard work and you are willing to go the extra mile to achieve results, DISH will be a good fit. There are also lots of opportunities for growth and change and DISH leadership encourages and supports change, new ideas and innovation. opportunities for advancement for college graduates but not to many opportunities for those without a degree.

Cons – DISH expects dedication, hard work and some long work days. This is not a 9-5 office. DISH leadership does not seem to understand the work life balance. Benefits are lacking. Health benefits have costly premiums and one of the highest deductibles that I have ever experienced ($1250 for an individual and $2500 for a couple or family.) If you are relatively healthy and never in an accident, you basically pay for all of your health care out of pocket never reaching your deductible. Vision coverage is almost non existent and mental health coverage is non existent (seriously!) DISH cheaps out on its employees in order to put more money in its coffers.

DISH has a fatal flaw. They see themselves as a technology company like Apple or Google. They do not understand that they are a service provider. Because of this they consistently under value their customers and their employees that touch their customers. If they put as much effort and funds into creating exceptional service as they invest in technology, they could be top of the line. instead, they squeeze the hourly employees and the customer to get as much as possible from each and discard when they cant squeeze any more out of either.

Advice to Senior Management – Lighten up on the deductible, offer better vision, dental and mental health coverage. You'll need this to keep your best employees as the economy continues to improve. Learn to value your customers and your field staff. A content staff is happy and upbeat and comes across in the service they provide; a stressed out, rushed and harried staff provides ... Its not rocket science.