There are newer employer reviews for DISH
There are newer employer reviews for DISH

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Making improvements

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative III/Tech Support in Littleton, CO
Current Employee - Customer Service Representative III/Tech Support in Littleton, CO

I have been working at DISH full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Steady Pay. Chance for bonus pay. I am not sure about some of the reviews here. This company has been very good to me. Working with my going to school, helping pay for it. Getting constructive feedback on how to balance the required stats. Good work gets recognition and improves chance of moving up. I think the company is moving in the right direction business-wise and in improving the overall morale of employees

Cons

Dealing with irate customers. Having customers give a bad score when it had nothing to do with what you did. Those bad scores can cost you bonus and hurt your chance of moving up in the company. The way those scores are handled is not very effective but I am not sure for a better solution.

Advice to Management

Please look for ways to help with the customer survey. Not all bad scores are deserved by the agents

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  1. FSS 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Specialist I in Chicago, IL
    Current Employee - Field Service Specialist I in Chicago, IL

    I have been working at DISH full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay (15.00)
    Good team
    Good bosses

    Cons

    Long Hours
    Never know when you are getting off til an hour before

    Advice to Management

    Nada


  2. Helpful (4)

    Don't go down this road

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Littleton, CO
    Current Employee - Operations Analyst in Littleton, CO

    I have been working at DISH full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fortune 200 company, can't think of anything else

    Cons

    low pay, poor benefits, low morale

    Advice to Management

    Pay your employees something that they can live off of. My department schedules potlucks, happy hours, etc. around pay day because everyone lives pay check to pay check. Smart people here too, degrees from Notre Dame, CO school of Mines, DU, Virginia Tech, and more, and it's not uncommon for us to do a ride along with a technician who makes more then us. Managers will ask you to take on a project, and then claim to their superiors that the work is their own, even going so far as scrubbing emails. A great place to come to work if you're a glutton for punishment, otherwise you can and will find something better.


There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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