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FSS 1

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Service Specialist I  in  Chicago, IL
Current Employee - Field Service Specialist I in Chicago, IL

I have been working at DISH full-time for more than a year

Pros

Good pay (15.00)
Good team
Good bosses

Cons

Long Hours
Never know when you are getting off til an hour before

Advice to ManagementAdvice

Nada

Recommends
Positive Outlook
Approves of CEO

1747 Other Employee Reviews for DISH (View Most Recent)

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  1. 6 people found this helpful  

    Completely content in mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Littleton, CO
    Former Employee - Inside Sales Representative in Littleton, CO

    I worked at DISH full-time for less than a year

    Pros

    Can make decent money
    Can be promoted fairly quickly
    I do believe that executive management has good vision for the future of the company; however, this vision is not trickling down to practial application at the staff/middle management level.

    Cons

    The majority of management has been promoted beyond their ability.
    There seems little interest in making the company better for the employees or customers.
    There is a strong "That's not my job" syndrome in management that makes customer service suffer and makes it difficult for those who actually want to solve a customer's problem.
    Benefit package is way below average.
    Management blames the high employee attrition rate on the difficulty of the work instead of focusing their own deficiencies.
    Communication between departments is virtually non-existent.

    Advice to ManagementAdvice

    Hire an external manager/director who has experience running call centers and keeping attrition low. this individual should have authority over both the sales and service departments Unfortunately you will not be able fix your problems by promoting from within for this position.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Satellite Installer  in  Kent, WA
    Former Employee - Satellite Installer in Kent, WA

    I worked at DISH full-time for more than 3 years

    Pros

    A desperate last-ditch job to survive.

    Cons

    Not paid for work done. Dishonest supervisor.

    Advice to ManagementAdvice

    Thye know all about this. Let's not fool ourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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