DISH

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1658 Employee Reviews (View Most Recent)

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Customer Service Rep

Customer Service Representative (Former Employee) El Paso, TX

ProsTraining was so much fun, we even had time to Celebrate coworkers birthdays.
4 week training.
"Free cable" $40 dlls discount which can cover most of the bill.

ConsDealing with customers with heavy accent... Specially when working graveyard you will get calls from 1 am to 5 am.
They will force you to get their service with a 2 yr agreement and if you leave the company you will be stuck with them.
They are in constant ending contracts with channels and when you have a bigger name company wanting to raise their prices DISH simply cuts them off and we have to deal with angry customers not getting their shows.

Advice to Senior ManagementMicromanagement does not work well for the company. Management are in desperately need of educated personal and not someone that just had his/her High School diploma.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Painful.

    Isa (Current Employee) Pine Brook, NJ

    I have been working at DISH full-time for less than a year


    Pros: Pay is decent.It's a full time,permanent job that's always hiring Meaning you can always leave and come back if necessary and you can get your friends… Cons: Almost everything else.Benefits are horrible. Advice to Senior Management: Be a normal company .With normal time and attendance policies and disciplinary policies.(You can lie to a customer ,all day long but you can't come… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Must be flexible and adaptable

    Instructional Designer (Current Employee) Centennial, CO

    I have been working at DISH full-time for more than a year


    Pros: DISH provides a lot of opportunity and highly promotes the internal job application process. The pay and benefits are good but not fantastic. … Cons: This is not so much a con as a warning. There is a lot of change happening all the time. If you… Advice to Senior Management: Keep up the good work and continue listening to employees… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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