DISH

www.dish.com
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There are newer employer reviews for DISH

 

Ok for the money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Hilliard, OH
Former Employee - Customer Service Representative in Hilliard, OH

I worked at DISH full-time (more than a year)

Pros

Free tv service, people were ok to work with they always had items to give away and if you sold premium channels you could get gift cards to walmart or target.

Cons

Bonus system always changed and now they are more focused on sales. Because you may take different types of calls you may not meet the goals to get your bonus. QA is subjective depending on who is scoring you for that period. Due to business needs your schedule may be changed. During my time there I had 4 different schedules.

Advice to ManagementAdvice

none

Recommends
Approves of CEO

2001 Other Employee Reviews for DISH (View Most Recent)

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  1. 1 person found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in El Paso, TX
    Former Employee - Customer Service Representative in El Paso, TX

    I worked at DISH full-time (more than a year)

    Pros

    Training was so much fun, we even had time to Celebrate coworkers birthdays.
    4 week training.
    "Free cable" $40 dlls discount which can cover most of the bill.

    Cons

    Dealing with customers with heavy accent... Specially when working graveyard you will get calls from 1 am to 5 am.
    They will force you to get their service with a 2 yr agreement and if you leave the company you will be stuck with them.
    They are in constant ending contracts with channels and when you have a bigger name company wanting to raise their prices DISH simply cuts them off and we have to deal with angry customers not getting their shows.

    Advice to ManagementAdvice

    Micromanagement does not work well for the company. Management are in desperately need of educated personal and not someone that just had his/her High School diploma.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician

    I have been working at DISH full-time

    Pros

    cheap tv. 4 day work week.

    Cons

    loooong hours. mgmt cares more about sales then anything else. crap benefits. mandatory ot

    Recommends
    Neutral Outlook
    Disapproves of CEO
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