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Helpful (6)

after a while you don't even realize your spirit has been broken

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Installer Level IV in Warren, MI
Former Employee - Installer Level IV in Warren, MI

I worked at DISH full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

at least they pay you something

Cons

low pay
forced to subscribe to dish or be fired, even if you can't get service from your home
draconian management techniques
lowest morale I have ever seen
being forced to work 16 hour days
having your job threatened every single day
impossible goals
forced to be a salesman for no compensation
extreme micromanagement of every aspect of job

Advice to Management

treat your techs with some respect and trust instead of telling them how worthless and replaceable they are and maybe they'll care about the company.

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  1. Helpful (5)

    If you're looking for a company that values it's employees.......keep looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Resolution Specialist in Denver, CO
    Former Employee - Executive Resolution Specialist in Denver, CO

    I worked at DISH full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dish hires people of all ages, ethnic backgrounds and abilities.

    Cons

    Very negative atmosphere with little praise or appreciation for a job well done. The Executive Resolution Team handles extremely upset customers who often have been transferred from one rep to another and getting more abusive and frustrated with each transfer. Agents are held to a call center schedule with each minute of each workday accounted for and repercussions for missed metrics. An outrageous Quality Assurance process ensures agents will seldom make bonus. Worst company I've ever worked for - you are reminded so often you're lucky to have a job - you begin to doubt your talent and abilities.

    Advice to Management

    The attempts to improve employee morale after Glass Door's review was publicized by the WSJ went only as far as corporate hq - not to the call centers and regional offices. Employees there have continued to be ignored and are the backbone and most valuable assets the company has - as they are the ones the customer deals with. When I cancelled my Dish service.... I had to walk the agent through the process of canceling my own account.


  2. Helpful (1)

    Installing TV is more than just labor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish Technician in Englewood, CO
    Current Employee - Dish Technician in Englewood, CO

    I have been working at DISH full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not spending the day in the same building all day

    Cons

    Being forced to sell pointless accessories and junk to customer when installing TV service, being treated like you don't have a say in your work when management judges you based on performance related stats generated by a computer. not being eligible for promotion for the smallest details such as forgetting to put a location sticker on a remote control that serves no purpose. Not having a life outside of work due to an average of 13hr shifts..

    Advice to Management

    don't be so greedy, think of other peoples lives.. especially the ones who work for you.


There are newer employer reviews for DISH
There are newer employer reviews for DISH

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