There are newer employer reviews for DISH
There are newer employer reviews for DISH

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Fun job, good hours,decent management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Field Technician in Nashville, TN
Current Employee - Field Technician in Nashville, TN

I have been working at DISH full-time (More than 3 years)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Self paced work load, easy to advance, company provided equipment, decent well thought out training, good work schedule.

Cons

some metrics are not in techs control, although we are held accountable, internet training not up to the same standard as television, get tech support for technicians not just using customer support for everything

Advice to Management

keep moving forward,

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  1. Helpful (2)

    Overworked and grossly underpaid.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Philadelphia, PA
    Former Employee - Field Service Manager in Philadelphia, PA

    I worked at DISH full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You have employment. You are making money to survive. Some day you will no longer have to work here. You will have at least one day off a month to look for another job.

    Cons

    Everything about this job revolves around a dangling carrot. They tell and show you how much you can make in bonuses, then you start to see how hard it is to achieve these goals. Then a little later you see that the system is designed to work against you. All of the great training you see at the home office is never carried out at the lower levels due to overworked management that is understaffed and underpaid. They have doubled the number of technicians under each manager in 2011 (from 8 to 16) and have never raised management pay for a doubled workload. The expected metrics increase in expectations every year while pay is stagnate. Installations get more complicated with more devices but you are expected to complete them in the same amount of time. Dish will try and convince you that only a select group of people fit at Dish, that is true, people who can not get employment elsewhere. 5% of the employees have been employed longer than 2 years. That is an outrageous turnover rate that should be a red flag something is wrong. It is truly the worst job I have ever had in 25 years.

    Advice to Management

    Your management staff is way understaffed. Your technicians speak of nothing but trying to get out of Dish due to long hours and unreasonably expectations that do nothing but grow each year. This causes a very negative environment. You have said many times that Dish is only for a select group of people, that is correct, people who do not have employment.


  2. Demanding schedule, but good work-life balance; need to practice what they preach.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Albuquerque, NM
    Current Employee - Manager in Albuquerque, NM

    I have been working at DISH full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Short work week. The company requires only a 4-day work week in my department. Although the days are long, the offset of a 3-day weekend more than makes up for it. Competitive pay with opportunity for bi-weekly bonuses, plus decent benefits. Dish certainly has the customer's best interest in mind.

    Cons

    The company has baseline metrics across the board that are more difficult to attain in certain areas than others due to demographic and geographic complications. There is a disconnect from senior management in regards to how the local business can reasonably operate. Different divisions within the company do not communicate well between each other.

    Advice to Management

    Trust your entry-level and mid-level management teams. Involve us more in important decisions that affect the business and you will see success. Dish has invested a great deal of money into management training that has a heavy focus on trust, but senior leadership does not practice what they preach.


There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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