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Fun job, good hours,decent management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Technician in Nashville, TN
Current Employee - Field Technician in Nashville, TN

I have been working at DISH full-time (more than 3 years)

Pros

Self paced work load, easy to advance, company provided equipment, decent well thought out training, good work schedule.

Cons

some metrics are not in techs control, although we are held accountable, internet training not up to the same standard as television, get tech support for technicians not just using customer support for everything

Advice to ManagementAdvice

keep moving forward,

Recommends
Approves of CEO

1802 Other Employee Reviews for DISH (View Most Recent)

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  1. 3 people found this helpful  

    Age Discrimation, Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach in Tulsa, OK
    Current Employee - Coach in Tulsa, OK

    I have been working at DISH full-time (more than 5 years)

    Pros

    Free Satalite TV, starting pay $12.50 per hour.

    Cons

    Does not promote coaches over 45 to manager. My spouse have tried several times to get a management position with Dish in Tulsa, and they always tell him he was real close, but time after time, they will not promote him any higher than a coach. He has a Bachelor of Business Administration Degree and has experience as a manager. He is not the only older person that they have not promoted at the Tulsa Location. They had a coach leave to go to the competion (Direct) because they would not promote him either, he was also older. If you are over 40, I would not suggest working for this company. Easy to be promoted to Coach, but try to move up to a manager position, you can forget it. Again, if you are over 40, I would not suggest this company if you are looking to move into a Manager position.

    Advice to ManagementAdvice

    You need to come in to the Tulsa location and talk to the Coaches. I'm not sure if they would speak up due to fear of being terminated for speaking there mind, but it would be worth a try. You state you have to have a B.A. degree or be working on a B.A. degree to become a manager, but who is going to follow up on this. Anyone can say they are working on it and enroll in a class on line, but are they going to follow up to make sure the individual continually works on obtaining a degree?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Overworked and grossly underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Manager in Philadelphia, PA
    Former Employee - Field Service Manager in Philadelphia, PA

    I worked at DISH full-time (more than 3 years)

    Pros

    You have employment. You are making money to survive. Some day you will no longer have to work here. You will have at least one day off a month to look for another job.

    Cons

    Everything about this job revolves around a dangling carrot. They tell and show you how much you can make in bonuses, then you start to see how hard it is to achieve these goals. Then a little later you see that the system is designed to work against you. All of the great training you see at the home office is never carried out at the lower levels due to overworked management that is understaffed and underpaid. They have doubled the number of technicians under each manager in 2011 (from 8 to 16) and have never raised management pay for a doubled workload. The expected metrics increase in expectations every year while pay is stagnate. Installations get more complicated with more devices but you are expected to complete them in the same amount of time. Dish will try and convince you that only a select group of people fit at Dish, that is true, people who can not get employment elsewhere. 5% of the employees have been employed longer than 2 years. That is an outrageous turnover rate that should be a red flag something is wrong. It is truly the worst job I have ever had in 25 years.

    Advice to ManagementAdvice

    Your management staff is way understaffed. Your technicians speak of nothing but trying to get out of Dish due to long hours and unreasonably expectations that do nothing but grow each year. This causes a very negative environment. You have said many times that Dish is only for a select group of people, that is correct, people who do not have employment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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