DISH

www.dish.com
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There are newer employer reviews for DISH

 

Exec's don't care about their people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Englewood, CO
Current Employee - Manager in Englewood, CO

I have been working at DISH full-time (more than a year)

Pros

I like the industry. It's fast-paced and always interesting. I am challenged and always learning. I like the team I work.

Cons

Every expense report is audited down to the penny. I had my expense report adjusted for $0.67 because I tipped more that 15%. If you clock in at 9:01 AM, a report used to be sent to your VP and they would come to your desk asking why you were 1 minute late. Then the VP was required to report back to HR. They supposedly stopped this after we were voted the "worst company" the first time. From what I have been told by several people, they still keep track of all the times you are "late" and it is kept in your employee file. When you are up for promotion they will look at your tardy report. However, they don't look at a report showing who left at 8:00 PM or who was working on VPN until 3:00 AM.

Advice to ManagementAdvice

Act like you care. Take action immediately to demonstrate that you want to change the culture.

Doesn't Recommend
Positive Outlook
Approves of CEO

2002 Other Employee Reviews for DISH (View Most Recent)

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  1. 2 people found this helpful  

    Worst company to work for in America for two years in a row, and they earned it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time (more than 5 years)

    Pros

    Discount of Dish service. Decent raises for good performers when they don't find an excuse not to give them. Profit sharing in Dish stock is nice, but it only performs well because they are bleeding their employees dry.

    Cons

    No respect for employees' lives. Constant mandatory changes to schedule, including making you work extra days, extending appointment windows for extremely long days, calling you in on your days off. No job security. They created a system with rules everyone has to break to complete their jobs, so they can fire anyone whenever they feel like it. Terrible health insurance. Terrible starting pay and terrible salaries for management. Everything they do to "improve life at Dish" is just a trade. Give you something, but make you pay for it somewhere else.

    Advice to ManagementAdvice

    Learn that employees are human beings, not tools, and should be treated accordingly.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    If you can survive, not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer in Phoenix, AZ
    Former Employee - Trainer in Phoenix, AZ

    I worked at DISH full-time (more than 3 years)

    Pros

    Highly recognizable resume builder for professionals in the call center world. Surviving 3 years with Dish has shown potential employers that I can take direction, follow rules, and go with the flow of the culture they have established.

    Cons

    It is a warm body factory that does not account for the human spirit or experience. Phone reps are not allowed to use the restroom unless they are on break and are told in training that their bladder will learn the schedule and if it can't then to get a note from your Dr. to get ADA accommodation to use the bathroom on the clock.

    Advice to ManagementAdvice

    Management isn't the issue, the culture is. Not sure how to stop an established culture of churn and burn.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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