DISH
2.5 of 5 1,636 reviews
www.dishnetwork.com Denver, CO 5000+ Employees

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1 person found this helpful  

No mobility

Field Service Specialist I (Former Employee)
Savannah, GA

ProsThe pay was decent, granted I was 19 and had no family to feed so 13 an hour seemed great. You get to work alone so you don't have to worry about your boss being over your shoulder.(at least that was the idea read cons)

ConsEven though you are alone they track EVERYTHING YOU DO... we had almost 10 different metrics to keep track of, customer satisfactions, efficiency, completion rate, quality rate, fail rate, call rate. It was unbelievable. And since all of the metrics are tied into your promotions you can be a completely capable employee but never get promoted because one thing or another is always wrong. Thats my largest complaint, lack of upward mobility. Couple that with long hours and feeling like the company could care less and you can see why Dish was voted the worst company to work for in America 3 years in a row.

Advice to Senior ManagementLet the people who know the employees first hand do the promotions, not some computer running an algorithm.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    Selective People Follow Selective Policies

    Coach (Current Employee)
    Christiansburg, VA

    I have been working at DISH full-time for more than 5 years


    Pros: Some of the people that work at Dish are wonderful. The pay is good… Cons: I can only speak for Christiansburg Call Center. If you are "one of the boys" you will do fine there. You have managers… Advice to Senior Management: Don't have favorites. Treat everyone equally. If there is a policy in place for one then there should be the same policy in… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
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    • Senior Management
           
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    • Disapproves of CEO

    1 person found this helpful  

    Upper management doesnt have a clue because all they look at are the skewed numbers.

    Field Service Technician (Current Employee)

    I have been working at DISH full-time for more than 8 years


    Pros: Actual work of installing is good, rest of the bs… Cons: Routing of techs is a joke. Techs job performance based mostly on things the tech has no control over like if customer has internet to… Advice to Senior Management: Get your nose out of the skewed reports (techs know how to skew the numbers in their favor with less than reputable means… No, I would not recommend this company to a friend More
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