465 Employee Reviews (View Most Recent)

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It was a healthy, positive and organized work environment with great managers!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Washington, DC
Former Employee - Sales Associate in Washington, DC

I worked at DSW part-time for less than a year

Pros

Good pay, organized, professional, flexible hours

Cons

Hours can get cut and spread among workers when business is slow

Recommends
No opinion of CEO

Other Reviews for DSW

  1.  

    Surprisingly Positive, Might Stay Longterm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Washington, DC
    Current Employee - Sales Associate in Washington, DC

    I have been working at DSW part-time for less than a year

    Pros

    The managers (at my branch) are amazing, the culture is very positive, and I can feel that DSW actually cares, not just about what I think, but also that I'm satisfied at work. Expectations are reasonable but you are also expected to strive toward good work. Coworkers are happy to be there and interact well. DSW will even donate to your charity under certain conditions.

    Cons

    It's retail, so the work is sometimes boring, and sometimes horrible. New employee training is good, but seems a little unstandardized: sometimes I was given all the training needed to complete tasks thoroughly, others I had to seek out information that in retrospect should have been provided. But that happens in places where training is done on the job, on the fly, and by multiple managers. Oh, and the register system doesn't allow access to all customer info at all points in the sale, which can cause problems if they have a question later during checkout.

    Advice to ManagementAdvice

    Move in-store phone support away from the busy registers. Also, perhaps upgrade to a more robust and data-centric register software package.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Fort Worth, TX
    Current Employee - Store Manager in Fort Worth, TX

    I have been working at DSW full-time for more than 3 years

    Pros

    Work Life Balance in retail

    Cons

    Internal promotes make less than External hires

    Advice to ManagementAdvice

    pay the Internals more than the Externals - they have proven their loyalty and live the Values

    Recommends
    Positive Outlook
    Approves of CEO
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