463 Employee Reviews (View Most Recent)

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Best retailer I have worked for thus far

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Washington, DC
Current Employee - Sales Associate in Washington, DC

I have been working at DSW part-time for more than a year

Pros

The employees and management have great chemistry.

Cons

Not enough preventative measures against theft (Needs a security guard for some sort)

Recommends

Other Reviews for DSW

  1. 4 people found this helpful  

    Used to be wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at DSW full-time for more than a year

    Pros

    They stress a values-driven environment where everyone can be as involved as they want. There's an emphasis on a fun factor for employees and that's always a positive.

    Cons

    They don't always live up to their own expectations, which can be frustrating. It's selective at times, when they want to follow what they preach.

    Advice to ManagementAdvice

    Don't be so negative when results aren't where they should be. The Store Managers don't seem to get much positive feedback or support from their boss, and they don't mind saying that. Try and take more time to actually talk to employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Feels like a job vs. career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Operations Manager  in  Roseville, CA
    Former Employee - Assistant Operations Manager in Roseville, CA

    I worked at DSW full-time for more than 3 years

    Pros

    Work/life balance and nice people. 30% discount. Low stress with low expectations. If you have other areas of your life that need your attention thus is a great place to just show up for your shift.

    Cons

    One of the brand's values is accountability but reality is leadership is lacking in consistency, follow through, and overall fairness. If an employee is well liked the rules do not apply. Coaching is used when an employee is no longer wanted making true development difficult to provide.

    Advice to ManagementAdvice

    Work on how ideas and programs are rolled down to store level. Provide the necessary tools and commit to pushing every level for true follow through. So many great pieces are being lost in stores who are allowed not to get on the bus.

    Positive Outlook
    Approves of CEO
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