Pros

Everybody at the 2 Dairy Queens I worked at were very close and friendly with one another. Store owners were almost never around, and if they were, they were very easy to talk to about anything, from movies to discussing which university programs to choose from. Generally a very lighthearted and upbeat mood in the store. Very flexible with schedualing.

Cons

The store can be dead for anywhere up to an hour at a time. The store can be packed with people for hours on end. Work hours are sometimes hard to get if you're a newer employee. Oh and cakes aren't the most fun thing to make. Hauling large amounts of garbage almost forces you to come to terms about western society and the extremely large amounts of waste it produces. If you work and eat there often, you'll notice a decline in your health.

Advice to Senior Management

You have to give raises much more frequently. I was at minimum wage for far longer than I'd like to admit and when my pay went up, minimum wage went up soon after and my pay stayed the same.