Dairy Queen – “A very stressfull place to work especially if no extensive training is offered”

Pros

Being able to make a famous DQ cone

Cons

"lacks the adequate equipment and employees to quickly serve customers"(company had only 1 drivethru window,how can you blend icecream in a loud blender and hear the customer at the drive-thru? Then you have to press down on the speaker button,which was very staticky, to hear the customer meaning you can't multitask while taking orders.
"only two people working on drivethru, 1 person responsible for taking orders and making icecream, while all the other person does is takes cash" (this is a negative because the person had to stop what they were doing to take the order then go go back to making sometimes 5 blizzards per customer, yea the drivethru was backed up!)
"only a half a day of training " ( in canada and in some states they train for weeks thats why they are a able to successfully franchise) it takes a while to master the DQ cone
"there is a new icecream flavor to make almost every month with 4 different ingredients in it and almost 20 flavors in all to remember " (i would often skimp on ingredients and hope the customer didn't notice)
"the owner made us clean like we were professional janitors"
"had to turn in a doctor's excuse to take off "(would you rather me come in coughing on the customer's food, cause i'm not going to pay $25 for a doctor to tell me I have a cold?)
"couldn't get a discount on food not for your family or for yourself"

Advice to Senior Management

Invest in your company and in employee training please work on organizational skills.