Dale and Thomas Popcorn – “An Organization in Turmoil”

Pros

At its start, Dale and Thomas Popcorn was run under progressive management policies with the goal of making it one of the best places to work in the state. With the original management team gone, much of the policies and progressive culture remain.

Cons

The founding management team at Dale and Thomas is long gone, and the company is being run no longer on principles creating an outstanding experience but rather with the goal of achieving profitability at all costs. Departments are understaffed and morale is low.

Advice to Senior Management

Especially when morale is low, regular and open communication is key. If an employee is doing an outstanding job, tell them. Positive feedback is essential.