Dallas Symphony Orchestra

  www.dallassymphony.com
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4 Employee Reviews (View Most Recent)

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Money is their motivator

Ticketing Representative (Former Employee) Dallas, TX

ProsSome fun people in the office, and on Fridays sometimes they buy you lunch. A lot of incentive programs where you can get a lot of money (commission based). The people are genuinely nice and they care about their patrons.

ConsTheir only concern is their bottom line, all they care about is upselling. Their senior management is so set in their ways that there's no room for improvement. Their training style is almost non-existent, with them telling you that there's simply too much to learn so you'll learn on the job, but when you ask questions they act like you're being way too much trouble or that you should already know how to do the task. Part-timers only get a 10 minute break if their shift is shorter than 5.25 hours - yes, that means 2.5 hours straight without a break. If you're in the Box Office, you're in the dungeon- no windows, and you're in the basement. Many times they ask you to call patrons and tell them about program changes, which the patrons dislike. You're also having to deal with talking to elderly people with way too much money, so they're stubborn and have no problem with chewing you out over the phone.

Advice to Senior ManagementBe more open to change, and offer better breaks for part-timers.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    pretty good for a nonprofit in today's economy

    Anonymous Employee (Current Employee)

    I have been working at Dallas Symphony Orchestra


    Pros: Nice perks of parking, location, and music. Friendly day-to-day… Cons: Tight budgets. Executive turnover. Consultant turnover. Staff… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    caring environment

    Anonymous Employee (Former Employee)

    I worked at Dallas Symphony Orchestra full-time for more than 5 years


    Pros: The people were fun to work with, and there opportunities… Cons: Nonprofit so it seem's there's never enough resources or staffing.… Advice to Senior Management: Take the job only if you plan to stay for… Yes, I would recommend this company to a friend More
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