Dallas Symphony Orchestra

www.dallassymphony.com
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Helpful (1)

Money is their motivator

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Ticketing Representative in Dallas, TX
Former Employee - Ticketing Representative in Dallas, TX

I worked at Dallas Symphony Orchestra part-time (less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Some fun people in the office, and on Fridays sometimes they buy you lunch. A lot of incentive programs where you can get a lot of money (commission based). The people are genuinely nice and they care about their patrons.

Cons

Their only concern is their bottom line, all they care about is upselling. Their senior management is so set in their ways that there's no room for improvement. Their training style is almost non-existent, with them telling you that there's simply too much to learn so you'll learn on the job, but when you ask questions they act like you're being way too much trouble or that you should already know how to do the task. Part-timers only get a 10 minute break if their shift is shorter than 5.25 hours - yes, that means 2.5 hours straight without a break. If you're in the Box Office, you're in the dungeon- no windows, and you're in the basement. Many times they ask you to call patrons and tell them about program changes, which the patrons dislike. You're also having to deal with talking to elderly people with way too much money, so they're stubborn and have no problem with chewing you out over the phone.

Advice to Management

Be more open to change, and offer better breaks for part-timers.

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  1. pretty good for a nonprofit in today's economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dallas Symphony Orchestra

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice perks of parking, location, and music. Friendly day-to-day atmosphere. Meaningful work. Interesting mix of competence and ambition.

    Cons

    Tight budgets. Executive turnover. Consultant turnover. Staff turnover. Recent layoffs. Interesting mix of competence and ambition.

  2. Helpful (2)

    caring environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dallas Symphony Orchestra full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The people were fun to work with, and there opportunities to take on different roles. Perks like free tickets and parking.

    Cons

    Nonprofit so it seem's there's never enough resources or staffing. Don't expect yearly cost of living increases in this economy.

    Advice to Management

    Take the job only if you plan to stay for 5+ years - nonprofits need stable leadership so donors will invest.

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