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5 people found this helpful  

It's a job, not a career. Get some experience and get out.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at DealerSocket

Pros

(This feedback is for a technical role and doesn't necessarily reflect the sales or strategic services departments or leadership)
- Engineering sets its technical goals high. You will likely get exposed to a variety of technologies.
- It's easy to get a job in Customer Support. Not a knock on the staff. Previous experience really isn't required.
- Jonathan is a very driven leader and likable guy. Feel free to approach him.
- If you're LDS (Mormon), you will have additional opportunities open to you.
- San Clemente is a nice town. It's at the far end of Orange County, but you can eat lunch at the beach.
- Employee HMO and Dental premiums are covered.
- Recent acquisition may mean a needed dose of corporate maturity is on the way.
- Company events, while scarce, seem to get better and better
- 24 Hour Fitness next door
- New building with game ("Recharge") room and large lunch room.
- Vending machines with $.25 sodas

Cons

- Management is mostly made up of two types: 1) Friends of the top brass and 2) early hires who are tenured by default. Because of this, some do not have the technical knowledge of their subordinates.
- It's easy to get a job. Hiring could be more stringent.
- Obvious favoritism toward fellow LDS. Good for you if you're in the club.
- Turnover has been high (good news for you, if you're looking for a job). We've been losing long-time, quality employees.
- Do not believe the "work/life balance" speech. If you are in a technical role, work will be your life. Expect long hours and no overtime.
- Pay is below average. Negotiate hard out of the gate because you won't get a big jump later.
- Benefits are sub-par. Matching the 401k or additional insurance premium subsidies would go a long way.
- After all these years we are still hiring our friend's kids. Please stop that. We aren't a start-up anymore.
- To many managers, failure is not an option. They don't handle it well. You will learn to fear failure.
- This is not a place of innovation. The development disposition is reactive and often imitates. This is an unfortunate top-down tenet.
- Training and furthering your education are on you. Do not expect help here.
- Development process is often hectic and results in half-baked code going into production. Job security for customer support when the phones light up.
- Communication is very poor. We were recently acquired. Employees are not kept in the loop.
- Once you leave the company, you're dead to them.

Advice to ManagementAdvice

Please focus on your employees. Draw them in and show them that they are appreciated. Buying them with a party or leftover t-shirts is not what I am talking about.

Doesn't Recommend
Neutral Outlook
Approves of CEO

37 Other Employee Reviews for DealerSocket (View Most Recent)

Sort: Rating Date
  1.  

    Good, but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Clemente, CA
    Current Employee - Anonymous Employee in San Clemente, CA

    I have been working at DealerSocket full-time (more than 3 years)

    Pros

    Young culture, growing company, next door to 24 hour fitness

    Cons

    Work in sales if you want to receive decent compensation

    Advice to ManagementAdvice

    There is nothing I could say that you would care to hear.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Horribly Run Engineering Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DealerSocket

    Pros

    -There are *some* very good people working there.
    -Close to the beach.
    -Easy to get a job. They are always hiring to replace employees who leave.

    Cons

    -Poorly designed/written code makes up most of their products. The amount of legacy code is comparable to that of a company three times as old.
    -High Turnover. Good people leave fast, bad people never leave and never get fired.
    -No training. Very little time allowed to come up to speed on their code.
    -Rigid SDLC. They do Scrum in the worst possible way. Developer time estimates aren't respected and are generally pre-defined by Product Owners and Management. Burning hours is the priority, not writing good code.
    -Constant emergencies. Support staff escalates EVERYTHING as critical. To get something moved out of the sprint to make room for these critical work items is really hard to do. They *expect* you put in extra hours to make up for it.
    -Night time deployments that take SEVERAL hours. Entire engineering staff is expected to be available to resolve deployment issues.
    -Work/life balance is terrible.
    -The company was founded by Mormons and nearly all leadership positions are occupied by Mormons. This, in and of itself, isn't good or bad but there is definitely a cliquey culture revolving around members of that church. It's an EOE problem waiting to happen.

    Advice to ManagementAdvice

    -Stop making your Marketing department write five star reviews on Glassdoor.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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