Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com
There are newer employer reviews for Dealertrack Technologies

1 person found this helpful  

This company SUCKS!!!!! do not work for them!!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Tech Support in Downers Grove, IL
Former Employee - Tech Support in Downers Grove, IL

I worked at Dealertrack Technologies

Pros

NONE!!! Do not work here.

Cons

Management overall it sucks!!!!! come on everyone in high management comes from the dealership and we all know how dealers work.

Advice to ManagementAdvice

Get help in promoting people and try harder at employee relationships. Do more for your employees right know I work for a great company. They are always trying to improve their ways with employees and they listen to your ideas. Why would you want to work for customers who are very unhappy with the product. I other words you get yelled at all day long and everything is you fault.

Doesn't Recommend
Disapproves of CEO

90 Other Employee Reviews for Dealertrack Technologies (View Most Recent)

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  1.  

    It didn't turn out good, lack of trust on the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Support Agent
    Former Employee - Client Support Agent

    I worked at Dealertrack Technologies full-time (more than an year)

    Pros

    Fine people to work with. great benefit.

    Cons

    -
    - favourtism of team member rather then looking at indivitual talent.
    - too much BS, so far I never had work with a company with soo much BS.
    - manager not willing to give training for a team member while instead eliminate his/her position and hiring another person for replacement.

    Advice to ManagementAdvice

    Please keep your promise.
    - manager is too demanding, too micro managing
    - lack of trust
    - take credits of people too much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Values and mission of field offices not the same as Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time

    Pros

    Great company that has a good reputatiion within the auto industry across the board. The company offers practical solutions for dealers, lenders, OEM's etc. There is a good senior leadership team in place in the Lake Success, NY corporate office. Great benefits and competitive compensation.

    Cons

    Many business sctors of thte company are acquisitions. Corporate has not done a good job of implementing the Dealertrack culture into those acquistions. The acqusition leadership team remains in place and several of various acquisitions top management does not hav a corporate vision of where they want the businesses to go. Many senior leaders of the qcquired parts of Dealertrack are not even qualified to ask "do you want to supersoze that value meal?" There is very poor communication and knowledge transfer is non-existent.

    Advice to ManagementAdvice

    DIve into the leadership of your parts of the company that have been acquired and get them on the same page as Corporate. Make them implement the same values, programs, etc. that you implement in Lake Success to make the company as a whole a much better place to work. When this si done you will see a drarstic drop in employee turnover. Currently over 70% of the employees over the past two years have left the company or are actively looking for other opportunities.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Dealertrack Technologies

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