Dealertrack Technologies

www.dealertrack.com
Employer Engaged
There are newer employer reviews for Dealertrack Technologies

2 people found this helpful  

The longer you stay, the more you'll want to leave

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Dealertrack Technologies

Pros

It is sometimes interesting to be a part of a company going thru rapid growth and expansion of its product-line. Creative problem-solving is often put to the test. DealerTrack has a generally favorable reputation in most markets.

Cons

Low regard for work/life balance. Health and safety issues regularly take a backseat to revenue-generating projects. The result is usually major burn-out in minimal time. Employees are expected to complete tasks for which they have received no training/lack a skill-set - think: a podiatrist being asked to perform brain surgery. The end result is a customer-base that is dissatisfied and feels its trust has been betrayed because either too many things are left incomplete or set-up totally wrong. Favoritism pretty much guides the promotion process rather than merit. There is a palpable sense of distrust between middle management and employees, resulting in a tactless, (often) disrespectful work environment that leaves the employee feeling like an 'expense' rather than an 'asset'.

Advice to ManagementAdvice

The company has the potential to be a major player in the dealership solutions industry...if it can find it within to fix what needs to be fixed. The 'flying by the seat of your pants' approach to business will eventually come back to haunt you later. Be honest and forthright with your customers - deliver on your promises and you will eventually 'own' the marketplace.

Doesn't Recommend
No opinion of CEO

114 Other Employee Reviews for Dealertrack Technologies (View Most Recent)

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  1. 2 people found this helpful  

    Could be better, a whole lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    Flexibility in work schedule is great
    Tuition Reimbursement

    Cons

    No promotions where they should be
    People who work get punished for the people that don't
    Communication

    Advice to ManagementAdvice

    Start comminucation with your employees, even if we are considered to be on the bottome, changes effect us more than you think. Act like you care about your employees (even if you don't) every change you make from procedure to relocation effects us tremendously!

    Doesn't Recommend
    No opinion of CEO
  2.  

    Satisfied, but not enough career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Assurance Analyst
    Current Employee - Quality Assurance Analyst

    I have been working at Dealertrack Technologies

    Pros

    *the people
    *interesting projects
    *relevance of work to real world

    Cons

    *not enough opportunity to develop and expand skill set
    *too many home grown tools, and not enough industry-standard tools

    Advice to ManagementAdvice

    Invest in industry standard tools to keep up with the competition's QA teams

    Approves of CEO
There are newer employer reviews for Dealertrack Technologies

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