There are newer employer reviews for Dealertrack Technologies
There are newer employer reviews for Dealertrack Technologies

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Helpful (1)

Could be great if they worked out the kinks.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Services Analyst in Dallas, TX
Former Employee - Client Services Analyst in Dallas, TX

I worked at Dealertrack Technologies full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

-Schedule flexibility. They will work with you on this which is nice. -Time off...it accrues over time each year starting in January and you can use it throughout the year as you wish. They do not pay it out though, so if you don't use it you lose it. -Closed on Sunday, so you will always have Sunday off. -Pretty decent starting salary for a "customer service" position.

Cons

-Inadequate training. You will be trained on complex software products over a 3-4 week period and then have to field questions from people who have been using them for years and know more about them than you do. -Right hand doesn't know what the left hand is doing, dozens of different departments spread over several states and sometimes tracking down answers can be a wild goose chase. -LOTS of what you will need to know....you will learn AS you go. Learning curve is HIGH. As stated above, training leaves much to be desired. This may or may not be something they can change unfortunately due to the nature of the environment, and the complexity of the products.

Advice to Management

Focus less on acquisitions and more on improving what you already have!

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  1. Helpful (1)

    place to work if you are not a career savy...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY

    I have been working at Dealertrack Technologies

    Approves of CEO
    Approves of CEO

    Pros

    As a company it is good place to work, if you think about salary and career growth, so so..

    Cons

    Lot of favourisim, If you have godfather then you can progress.

    Advice to Management

    management has to recognize people who are good, rather favorisim.


  2. Helpful (1)

    Helping produce long-lasting meaningful relationships.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Account Specialist in Los Angeles, CA
    Former Employee - Dealer Account Specialist in Los Angeles, CA

    I worked at Dealertrack Technologies

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Opportunity growth for the "Tech Savvy" Talents, DealerTrack hires fast and allows you to work alone in the Remote or Outside positions. Travel is fun and working with Clients establishing relationships will make your job decent place to be to be.

    Cons

    Low compensation to start, Senior Management is substandard and doesn’t have the ground experience in the Field with Client Relation, way too many Managers and VP’s of Departments that don’t do anything for the customer. DealerTrack hires people that don’t have prior experience in the industry and know what they are doing. The Pay Plan is Base Mid $50K to come aboared and uses a Stock Market derivative math formula to pay commission. Bonuses are cut off in the Filed Level and go to Senior VP's of Redundant Micro Management, which is a thought-provoking widespread disorder in their environment, very hard to please anyone unless your a "Buddy" and if you don’t fit in the Club you need be looking if your job is going away. Way to much Report Writing is useless and does nothing for the client meaning the Dealership, Upper Management oversteps the ability of what they can do and certainly not knowing what they are doing most of the time. Not and overstatement.

    Advice to Management

    Keep people who are loyal and don’t (Expire) jobs of long term employees that have been good to the company and earned their stay, too many changes purposly ending careers is a merciless process and has wounded the company integrity that no apology can fix. DealerTrack needs to rehire some people they terminated prior for no reason which never made good judgment.


There are newer employer reviews for Dealertrack Technologies
There are newer employer reviews for Dealertrack Technologies

See Most Recent

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