Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com
There are newer employer reviews for Dealertrack Technologies

1 person found this helpful  

Not so good, if you are a senior sales beware this is NOT a place for you

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - District Manager in Los Angeles, CA
Former Employee - District Manager in Los Angeles, CA

I worked at Dealertrack Technologies full-time (more than 3 years)

Pros

Their solutions are okay for the automotive Finance and Insurance only. Co-workers are great but I will say more than 60% are not happy.

Cons

This is a company run by "product development" people NOT sales, they need to change this if they want to survive. The sales force can NOT make sales decisions without the OK from one of the many "Vice-Presidents" in product development. Imagine a Senior Sales Director from General Electric not able to discount a product without the VP of product development's okay. WOW! something is wrong with this picture? That will never happen at GE but it is happening at DT.

Advice to ManagementAdvice

Cut the extra FAT of all those Vice-President everywhere in the company - Free up the sales force senior guys to do what they do best, No company in our capitalistic society will ever make it BIG with your corporate culture, unless you change you will be another statistic.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

95 Other Employee Reviews for Dealertrack Technologies (View Most Recent)

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  1.  

    Could be great if they worked out the kinks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Analyst in Dallas, TX
    Former Employee - Client Services Analyst in Dallas, TX

    I worked at Dealertrack Technologies full-time (less than an year)

    Pros

    -Schedule flexibility. They will work with you on this which is nice.
    -Time off...it accrues over time each year starting in January and you can use it throughout the year as you wish. They do not pay it out though, so if you don't use it you lose it.
    -Closed on Sunday, so you will always have Sunday off.
    -Pretty decent starting salary for a "customer service" position.

    Cons

    -Inadequate training. You will be trained on complex software products over a 3-4 week period and then have to field questions from people who have been using them for years and know more about them than you do.
    -Right hand doesn't know what the left hand is doing, dozens of different departments spread over several states and sometimes tracking down answers can be a wild goose chase.
    -LOTS of what you will need to know....you will learn AS you go. Learning curve is HIGH. As stated above, training leaves much to be desired. This may or may not be something they can change unfortunately due to the nature of the environment, and the complexity of the products.

    Advice to ManagementAdvice

    Focus less on acquisitions and more on improving what you already have!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    place to work if you are not a career savy...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY

    I have been working at Dealertrack Technologies

    Pros

    As a company it is good place to work, if you think about salary and career growth, so so..

    Cons

    Lot of favourisim, If you have godfather then you can progress.

    Advice to ManagementAdvice

    management has to recognize people who are good, rather favorisim.

    Approves of CEO
There are newer employer reviews for Dealertrack Technologies

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