77 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Product Manager  in  Lake Success, NY
Current Employee - Product Manager in Lake Success, NY

I have been working at Dealertrack Technologies full-time

Pros

Innovative. The company is working on lot of exciting projects. With the re-branding and One DealerTrack initiative the company understands it needs to overcome some obstacles, which is a good thing.

Cons

Some departments and people at the company resist change and become bottlenecks. A bit of inside politics between some business units go on.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Dealertrack Technologies

  1. 1 person found this helpful  

    Not so good, if you are a senior sales beware this is NOT a place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at Dealertrack Technologies full-time for more than 3 years

    Pros

    Their solutions are okay for the automotive Finance and Insurance only. Co-workers are great but I will say more than 60% are not happy.

    Cons

    This is a company run by "product development" people NOT sales, they need to change this if they want to survive. The sales force can NOT make sales decisions without the OK from one of the many "Vice-Presidents" in product development. Imagine a Senior Sales Director from General Electric not able to discount a product without the VP of product development's okay. WOW! something is wrong with this picture? That will never happen at GE but it is happening at DT.

    Advice to ManagementAdvice

    Cut the extra FAT of all those Vice-President everywhere in the company - Free up the sales force senior guys to do what they do best, No company in our capitalistic society will ever make it BIG with your corporate culture, unless you change you will be another statistic.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Could be great if they worked out the kinks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Analyst  in  Dallas, TX
    Former Employee - Client Services Analyst in Dallas, TX

    I worked at Dealertrack Technologies full-time for less than a year

    Pros

    -Schedule flexibility. They will work with you on this which is nice.
    -Time off...it accrues over time each year starting in January and you can use it throughout the year as you wish. They do not pay it out though, so if you don't use it you lose it.
    -Closed on Sunday, so you will always have Sunday off.
    -Pretty decent starting salary for a "customer service" position.

    Cons

    -Inadequate training. You will be trained on complex software products over a 3-4 week period and then have to field questions from people who have been using them for years and know more about them than you do.
    -Right hand doesn't know what the left hand is doing, dozens of different departments spread over several states and sometimes tracking down answers can be a wild goose chase.
    -LOTS of what you will need to know....you will learn AS you go. Learning curve is HIGH. As stated above, training leaves much to be desired. This may or may not be something they can change unfortunately due to the nature of the environment, and the complexity of the products.

    Advice to ManagementAdvice

    Focus less on acquisitions and more on improving what you already have!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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