Dealertrack Technologies

www.dealertrack.com
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There are newer employer reviews for Dealertrack Technologies

 

It didn't turn out good, lack of trust on the management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Support Agent
Former Employee - Client Support Agent

I worked at Dealertrack Technologies full-time (more than a year)

Pros

Fine people to work with. great benefit.

Cons

-
- favourtism of team member rather then looking at indivitual talent.
- too much BS, so far I never had work with a company with soo much BS.
- manager not willing to give training for a team member while instead eliminate his/her position and hiring another person for replacement.

Advice to ManagementAdvice

Please keep your promise.
- manager is too demanding, too micro managing
- lack of trust
- take credits of people too much.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

112 Other Employee Reviews for Dealertrack Technologies (View Most Recent)

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  1.  

    Values and mission of field offices not the same as Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time

    Pros

    Great company that has a good reputatiion within the auto industry across the board. The company offers practical solutions for dealers, lenders, OEM's etc. There is a good senior leadership team in place in the Lake Success, NY corporate office. Great benefits and competitive compensation.

    Cons

    Many business sctors of thte company are acquisitions. Corporate has not done a good job of implementing the Dealertrack culture into those acquistions. The acqusition leadership team remains in place and several of various acquisitions top management does not hav a corporate vision of where they want the businesses to go. Many senior leaders of the qcquired parts of Dealertrack are not even qualified to ask "do you want to supersoze that value meal?" There is very poor communication and knowledge transfer is non-existent.

    Advice to ManagementAdvice

    DIve into the leadership of your parts of the company that have been acquired and get them on the same page as Corporate. Make them implement the same values, programs, etc. that you implement in Lake Success to make the company as a whole a much better place to work. When this si done you will see a drarstic drop in employee turnover. Currently over 70% of the employees over the past two years have left the company or are actively looking for other opportunities.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    OK - Mixed feelings & Only a Sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time

    Pros

    Dealertrack has many great things going on for them. On the upswing of business from a terrible market crash. With that said, they offer desirable PTO hours, paid holiday time off, health club and education reimbursements, and regular HQ communications keep employees in the know.

    Cons

    The raises are pretty insulting, and it's not just me being bitter. While I've been at the company, there has been little to no room for advancement; the same people work in the same places. There is a huge trend of favoritism and it definitely shows. What a joke it is trying to communicate with senior management and HR!

    Advice to ManagementAdvice

    Management needs pay attention to the little guys, you know the ones that make your money. Please keep in mind that the cost of living is getting higher and higher every year and consider that when doling out pay increases. How about not taking weeks to respond to emails.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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