77 Employee Reviews (View Most Recent)

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Support Specialist

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Client Support Agent  in  Remote, OR
Current Employee - Client Support Agent in Remote, OR

I have been working at Dealertrack Technologies full-time for more than 3 years

Pros

Remote opportunities, growing company, good benefits

Cons

Pay is a little low.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Dealertrack Technologies

  1. 1 person found this helpful  

    Team is amazing, Company Vision is Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Performance Engineer  in  Lake Success, NY
    Current Employee - Senior Performance Engineer in Lake Success, NY

    I have been working at Dealertrack Technologies full-time for more than a year

    Pros

    Flexible and Understandable team, Self-Responsible so low stress, Better Benefits than most others.

    Cons

    Non-Technical Managers Managing, Being Partial, not enough top down communication.

    Advice to ManagementAdvice

    Agile completely wrongly practiced, please make sure enough space and time is given to all types of employees to perform their individual contribution, NOT just developers.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    They don't care about team members even though they say they do. Execs are the only ones paid well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cannot Disclose  in  Lake Success, NY
    Current Employee - Cannot Disclose in Lake Success, NY

    I have been working at Dealertrack Technologies full-time for more than 5 years

    Pros

    Coworkers, friendly, balance, team work, fun

    Cons

    Very Low pay. Management is aware that we are under paid and do nothing, or say that it's out of their hands...but they're cashing out.

    Advice to ManagementAdvice

    You will continue to lose your best people because you don't pay market rate.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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