Delaware North Companies
2.9 of 5 130 reviews
www.delawarenorth.com Buffalo, NY 5000+ Employees

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2 people found this helpful  

Green Path, the trail of $100 bills all the way to Buffalo.

Front Line Worker (Current Employee)
Yosemite National Park, CA

ProsThe location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park. It's a beautiful office.

ConsThey continually under staff, which in turn adds up to a bad customer experience. They cram their customer service program down the employees throats but don't "walk the walk". They have a monopoly in the different National Parks and they know it. If guests are displeased and don't return, others are eager to replace them. Managers are expected to work 50+ hour work weeks are encouraged not to fraternize with their employees in spite of the fact that this is a small community in which all/most employees live in company housing and work in the same area. Managers seem to be required to take a course in micro managing.

Advice to Senior ManagementListen to your employees.

No, I would not recommend this company to a friend

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    As long as you are working you stay young

    Assistant Manager II (Current Employee)
    Fort Lauderdale, FL

    I have been working at Delaware North Companies


    Pros: Nearly one quarter of the 40,000 Delaware North associates who serve the world at everything from the Australian Open and Yosemite National Park to the… Cons: I am working at fast phase International Airport with long… Advice to Senior Management: Spend more time with lower management and listen to the… Yes, I would recommend this company to a friend More

     

    Not bad while at uni

    Bar Manager (Current Employee)
    Melbourne (Australia)

    I have been working at Delaware North Companies as a contractor for more than 3 years


    Pros: - flexible - minimal skill requirement - good pay on weekends -… Cons: - just another number - poor mgt support - poor facilities - low… More
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Delaware North Companies – Why Work for Us?

Delaware North: A Hospitality Management Company A GLOBAL LEADER IN HOSPITALITY AND FOOD SERVICE Providing memorable experiences is nothing new for Delaware North. We’ve been doing it for nearly 100 years in many of… Full Overview

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