There are newer employer reviews for Delaware North Companies

1 person found this helpful  

I have been used and unappreciated in these tough economic times.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Nashville, TN
Current Employee - Anonymous Employee in Nashville, TN

I have been working at Delaware North Companies

Pros

DNC is and desires to be a leader in the industry. They can provide excellent training and career advancement for those who perform on a high level. Also, the nature of the hospitality business requires constant adaptation to provide the best experience for the customer and meet the business goals set. The corporate office is responsive to the needs at the local level.

Cons

At the entry level, this is the food business and the pay is low compared to other professions. An employee can be held down by a general manager and/or area manager for different reasons. If an employee is performing multifunctions at a high level for a low salary, they may not be reccommended for advancement and/or rewarded for their efforts because they can not be replaced efficiently. An employee's loyalty and perfomance can be overlooked by their GM and used to advance their own careers. This goes beyond favoritism or personality conflicts, it simply can be what's best for the GM's bottom line. When a loyal, experienced employee has taken on numerous tasks with minimum staff , is totally consumed time-wise, and performing at a high level, opportunities can go to other managers who simply have more time, less responsibility and more support. When a GM hires a manager from the street without giving the opportunity to a high performing supervisor within, that supervisor is left feeling unappreciated and stuck in a rut.

Advice to ManagementAdvice

Continue to be the leader in the industry and to evaluate more completely GMs. Encourage area managers to look beyond just the GM's opinions of their direct reports and actually search for talent that can benefit the company beyond their direct report.

Doesn't Recommend
Approves of CEO

155 Other Employee Reviews for Delaware North Companies (View Most Recent)

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  1. 1 person found this helpful  

    DNC THS is a wonderful company to work for. The management needs much improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bartender  in  Buffalo, NY
    Current Employee - Bartender in Buffalo, NY

    I have been working at Delaware North Companies

    Pros

    Unit co-workers have a very strong bond. We've become an extended family.<3

    Cons

    Unfair treatment from managment. Double Standards. Nitpicking, Immature Managment

    Advice to ManagementAdvice

    Please listen to the associates of DNC. We are not your associates, we share that title with you. We are equals and want to be treated as with respect!

    Doesn't Recommend
    Approves of CEO
  2.  

    long hours, minimum pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern  in  Saint Louis, MO
    Current Employee - Intern in Saint Louis, MO

    I have been working at Delaware North Companies

    Pros

    I like the people that I work with

    Cons

    benefits are hard to acquire

    Advice to ManagementAdvice

    be more flexible when time is needed off

    Doesn't Recommend
    No opinion of CEO
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