There are newer employer reviews for Delaware North

2 people found this helpful

Green Path, the trail of $100 bills all the way to Buffalo.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Front Line Worker in Yosemite National Park, CA
Current Employee - Front Line Worker in Yosemite National Park, CA

I have been working at Delaware North

Pros

The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park. It's a beautiful office.

Cons

They continually under staff, which in turn adds up to a bad customer experience. They cram their customer service program down the employees throats but don't "walk the walk". They have a monopoly in the different National Parks and they know it. If guests are displeased and don't return, others are eager to replace them. Managers are expected to work 50+ hour work weeks are encouraged not to fraternize with their employees in spite of the fact that this is a small community in which all/most employees live in company housing and work in the same area. Managers seem to be required to take a course in micro managing.

Advice to ManagementAdvice

Listen to your employees.

Doesn't Recommend
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  1. As long as you are working you stay young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager II in Fort Lauderdale, FL
    Current Employee - Assistant Manager II in Fort Lauderdale, FL

    I have been working at Delaware North

    Pros

    Nearly one quarter of the 40,000 Delaware North associates who serve the world at everything from the Australian Open and Yosemite National Park to the 2004 Democratic National Convention and the 2006 World Series were alive in 1958 when Alaska became a state. Coincidentally, that was the year that the American Association of Retired Persons (AARP) – and organization that has recognized Delaware North for being one of the best company’s for older workers -- was founded.

    Cons

    I am working at fast phase International Airport with long hours including weekends and holidays

    Advice to ManagementAdvice

    Spend more time with lower management and listen to the associates needs

    Recommends
  2. Challenging and a great environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North

    Pros

    Exposure to large amounts of work in a quick period of time.

    Cons

    Challenging environment where they expect big things from you.

    Recommends
    Positive Outlook
    Approves of CEO
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