There are newer employer reviews for Delivery Agent

Helpful (1)

Fun, Scrappy, Fast-Paced Tech Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director in San Francisco, CA
Current Employee - Director in San Francisco, CA

I have been working at Delivery Agent full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Fun environment - tvs around the office, ping pong table, free snacks/sodas in break room
Unlimited Paid Time Off Policy
Great location
Tons of opportunity for career growth - if you are willing to work hard and make an impact, there is opportunity all over the place

Cons

As with any retail-focused company, hours can get long during the peak shopping seasons. Also, like most other growth-stage companies, processes can be in flux as the business scales and matures.

Advice to Management

Keep up the momentum. The E-Commerce business is continuing to evolve in a great way, and the T-Commerce technology is at a very exciting stage in its life cycle - keep it moving in the right direction! Stay engaged and accessible.

Delivery Agent Response

Dec 22, 2013VP, HR

Thank you for sharing your personal perspective! There are many employees at DA who love working here!

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  1. Helpful (1)

    Changing the face of TV as we know it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Delivery Agent full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has a team of really smart, dedicated and energetic people focused on changing the face of TV commerce and TV advertising. The company culture is fast paced and demanding - yet fun and rewarding for those who manage change and a fast pace well.

    The Management team has gone through some changes recently but seem poised for really great things if they stay committed. The company enjoys a strong and growing list of commerce and advertising partners from TV networks, to movie studios to leaders in the auto, travel, CPG and retail categories.

    The offices are stocked with fun merchandise, kitchens stocked with loads of great snacks/food and they regularly cater lunch for the hard working team. They have also added a great vacation plan to reward those on the team.

    Cons

    The company went through some changes in January 2013 that impacted culture (but have begun to bounce back over the summer).

    Advice to Management

    Stay focused on advertising and tCommerce as a platform. Make good hiring decisions and empower your team to make good decisions.

    Delivery Agent Response

    Dec 22, 2013VP, HR

    Thank you for your perspective and the time you took to share your views about our Company!

  2. Helpful (4)

    Sometimes the Truth Hurts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delivery Agent full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some truly talented people (outside of senior management) working for this company among the rank and file that were a pleasure to work with.

    Cons

    The company has never been profitable and this is because there has never been a change in leadership at the very top. The turnover rate has always been a virtual revolving door. Even at the height of the recession in 2009 - 2010, people will choosing to leave on a regular basis because of the bad morale. The compensation is well below the average given the work entailed.

    Unlimited vacation as a benefit sounds great, but at the end of the day you're only allowed as much time off as your manager permits (which can be potentially trivial or involve a lot of favoritism depending on who you report to) and if you're laid off, terminated or choose to quit, you won't get cashed out for any paid time off that would be otherwise accrued.

    On the January 2013 reorganization - this was honestly less of a reorganization and much more about office politics at its absolute worst. The lack of integrity, responsibility, accountability as well as some extremely unprofessional behavior by those in senior leadership positions was beyond appalling. If the reorganization was really about a need to save the company from financial ruin, and promote real success moving forward, this question needs to be asked:

    Why were the CEO, the COO/President and other privileged individuals given a pass for their mismanagement of the company by the Board while many of the workers who were doing their level best with marching orders in hand given layoff notices?

    Advice to Management

    Advice is meant for those who will listen. The management at DA has demonstrated time and again they are both unwilling and unable to do so on a sincere level.

    Delivery Agent Response

    Dec 26, 2013VP, HR

    I am sorry your experience with DA was negative. The restructuring was very difficult and we realize this took a toll on our culture. We have many venues for communication. Our turnover is tracked ... More

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