Dell

  www.dell.com
  www.dell.com
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1 person found this helpful  

OK no more than 3% raise a yr, and declining bonus

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technical Support Specialist in Round Rock, TX
Current Employee - Technical Support Specialist in Round Rock, TX

I have been working at Dell

Pros

Secure in the Enterprise division.
Work from home is the Best program they ever invented.
customers i talk to for the most part understand the product they are calling in for support.
never had any real issues with my job

Cons

pay, if you come in its hard to get raises or promotions unless your specific manager at the time likes you. Seems like favoritism to get promoted, otherwise you get overlooked.
promotions take a long time due to the demand of your job vs. head count in your group.
you will get over looked for a job change unless your current team is not low on headcount

Recommends
Approves of CEO

4045 Other Employee Reviews for Dell (View Most Recent)

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  1.  

    OK company to work for with plenty of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant in Austin, TX
    Current Employee - Senior Consultant in Austin, TX

    I have been working at Dell

    Pros

    Location, ability switch jobs and take different career paths

    Cons

    very big and highly bureaucratic sometimes. Focused on short term and lack of long term focus.

    Recommends
    Approves of CEO
  2.  

    Enjoyed my time at Dell just to bad they couldn't win the following bid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Architect IV in Warren, MI
    Current Employee - Software Architect IV in Warren, MI

    I have been working at Dell

    Pros

    Extremely talented team of people I work with and Dell compensates the talent with a great salary

    Cons

    Separation between us and the corporate strategies/benefits. We were one of the many companies acquired by Dell. I have no doubt that things will iron out as time allows.

    Advice to ManagementAdvice

    I am unaware of Dell's O/H cost structure but it seems that with my 5 years with Dell/Current customer, Dell can't seem to win a bid if their life depended on it. Yes they have great talented people and as usual tends to cost a premium to keep them which Dell attempts to do. Unfortunately not all customers feel the same as Dell and simply awards the lowest or near lowest bidder. I guess the customer needs to learn what quality vs. quantity means.

    Recommends
    Approves of CEO
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