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Great people, high growth

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Mountain View, CA
Former Employee - Anonymous Employee in Mountain View, CA

I worked at Dell

Recommends
Recommends

Pros

Great management team, great fun people work there.

Cons

High growth organization, so downside if you aren't prepared to be flexbile and adapt

Advice to Management

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  1. So far it has been good.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Monitoring Specialist in Boston, MA
    Current Employee - Enterprise Monitoring Specialist in Boston, MA

    I have been working at Dell

    Recommends
    Recommends

    Pros

    The atmosphere is friendly and you do not have to got thru a manager to talk to someone in another department. I work in a small account so I have the opportunity to work with number of different monitoring tools, broadening my experience.

    Cons

    The don't pay very well. You job can be outsourced to India if you are not careful.

    Advice to Management

    There are a lot of good people who don't make a lot of noise about the job they are doing. they need to be recognized too.


  2. Helpful (3)

    Case study on how a once great company becomes mediocre with growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Manager in Round Rock, TX
    Former Employee - Senior IT Manager in Round Rock, TX

    I worked at Dell

    Disapproves of CEO
    Disapproves of CEO

    Pros

    In the late 90's early 2000's, Dell was an exciting place to work. Despite being large even then, a strong entrepreneurial thread ran through the company. People were rewarded for getting things done. Pay was above average (but now headed to average). Austin is a great place to live. If you are lucky, you might get a good manager, but there is no guarantee and reorgs are frequent.

    Cons

    It was sad to see Dell lose its soul over the last 10 years. When you sell a commodity, you have to differentiate yourself somehow. Dell decided to remove its point of differentiation (support) by setting up a truly second-rate offshore support model. This horrible experience was then proliferated through other parts of the company including software development. I'm not at all convinced that it is saving the company money. It creates a tremendous amount of overhead and frustration both internally and externally. Also, Dell appears to have no common values or norms that they are looking for in the management team they hire. VP's/Executive directors are as different as night and day. The goal seems to be to "shake things up" with each new executive they hire, so they are always on the hunt for more aggressive and eccentric leaders. Reorgs happen, on average, once per year. It is like working for a brand new company each time. You have to be very adaptable and flexible to work at Dell for long. Also, Dell will not hesitate to fire you if they think it will help business results at all. Perhaps this is exactly what investors want, but it certainly has a bad effect on employee loyalty.

    Advice to Management

    There's still time for Dell to resuscitate itself, but it will be very hard. It will have to start with creating some type of culture at the company. Dell has become the average of all companies in the US by hiring managers from all the other big companies in the US. Create some type of strength in the company that people can rally around and be proud of that makes them different.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

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