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Helpful (2)

started well, then went downhill

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Storage Analyst in Dublin, OH
Current Employee - Storage Analyst in Dublin, OH

I have been working at Dell

No opinion of CEO
No opinion of CEO

Pros

good people, benifits,
good canteen
experience not bad

Cons

no training, poor management, over worked

Advice to Management

get some training

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  1. Dynamic & challenging, the focus is ALWAYS on profits often at the expense of employees and customers.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Manager in Round Rock, TX
    Current Employee - Inside Sales Manager in Round Rock, TX

    I have been working at Dell

    Approves of CEO
    Approves of CEO

    Pros

    People are very interesting, highly diverse and very open to networking. You can explore many different types of roles and they can lead to satisfying careers at Dell or elsewhere.

    Cons

    Excessive focus on profits and growth are driving the business toward decisions that do not favor long term employee or customer satisfaction.


  2. Stressful.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Naperville, IL
    Former Employee - Account Executive in Naperville, IL

    I worked at Dell

    Approves of CEO
    Approves of CEO

    Pros

    Dell is a company undergoing transformation. They'll come out strong in the end, but they are very much driven by internal politics and managed via metrics/spreadsheets and not results.

    - Great benefits
    - Opporunity to advance
    - Good people in general and kind
    - Very good work/life balance
    - Willing to let you move from one role to a disparate one to gain experience

    Cons

    I think there is a complete disconnect between senior management and the trenches. They could use a little "undercover boss" action...

    - Management by Excel
    - Do not value loyalty and results
    - Politics is king. Be good friends with your manager and his/her manager
    - Metric driven to a fault... overlooking results
    - Best 1st and 3rd job you'll ever have...
    - Poor feedback, good or bad, for job performance. You'll never see it coming...

    Advice to Management

    Please reward loyalty and performance. It's all about results in the end, not some metric. Someone can fulfill every metric created and still make poor decisions and cost the company money. If someone has a style and way with customers that produces results - reward that. Encourage it.

    Get into the trenches with your employees and understand what they understand. See it from their point of view. You ask sales to do the same with your clients, you should do the same with your employees. Encourage feedback without fear of retribution.

    Dell will not fail as a company, but is already stumbling as a culture.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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