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Keep promoting, Save jobs and give well in advance notice

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Agent in Ottawa, ON (Canada)
Former Employee - Technical Agent in Ottawa, ON (Canada)

I worked at Dell

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

Simple, Well Trainned, Motivated. There is alot of mentoring

Cons

Easy Lay offs. Too much call volumes. Shifts are not flexible

Advice to Management

Keep promoting, Save jobs and give well in advance notice

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  1. Dell

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Singapore (Singapore)
    Former Employee - Sales Manager in Singapore (Singapore)

    I worked at Dell

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You can learn about sales operations and inside sales management. Being at Dell shows you what "tough" business is all about.

    Cons

    Most of the time, it's "toughness without a reason". The company worships wall street target beyond all reasons and sometimes - due to the minute-to-minute visibility of sales reports from Dell's direct sales structure - that can create huge pressure especially around quarter ends. Dell isn't a company that has the time to stop and think about things about people, recognition or faireness.

    Advice to Management

    Give Wall Street a break and think about your strategy and customers.


  2. Dell, a good place to learn and work, but not a lean organization

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Consultant in Panama City (Panama)
    Current Employee - Pricing Consultant in Panama City (Panama)

    I have been working at Dell

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Team. Good growing opportunities specialy for entry level sales and call center positions. Great place to learn and work.

    Cons

    Far from the city. Not much networking going around. Dell tends to hire people that are very well prepared and experienced but then puts them into positions with no enough challenge in regards to their experience. Internal IT basically only offers supports for applications, very little drive in improving aging systems

    Advice to Management

    Improve assigment of responsabilities and accountability (there is no accountability in certain aspects of the business). Improve facilities, from carpets to cafeteria, the work enviroment is very lacking, just being outside the city is complicated. Confussing organization with too many overlapping and areas and functions.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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