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Dell Financial Services

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Associate in Chandigarh (India)
Current Employee - Technical Support Associate in Chandigarh (India)

I have been working at Dell full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

A lot more opportunities for the Dell employees to excel in the respective LOB within the organization

Cons

Till now there aren't any...

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  1. Always Changing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Job stays interesting due to the constant change. Pays well and is super flexible for work/life balance. Promotion from within is very common.

    Cons

    Constant change is hard to manage sometimes. Shifting company focus.

  2. A great place to build your experience and profile in the Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside-Sales Representative in Sydney (Australia)
    Former Employee - Inside-Sales Representative in Sydney (Australia)

    I worked at Dell full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very structured process and procedures which supported the sales floor.
    Management were generally very approachable
    Opportunities within the organisation to cross into other roles

    Cons

    Very very metrics focussed with daily KPI's on sales numbers and talk time.
    Too focussed on the weekly number and commitments up the chain to management vs building long term customer relationships.
    Eventually too many hoops and lines of business gates to jump through to reach target
    Target increases were double and triple digit figures quarter on quarter

    Advice to Management

    Learn how to retain your talent
    Opex is way too low and hardware reps are being made to pay for a services business that is not performing.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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