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Helpful (1)

Company in Crisis

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Project Manager in Round Rock, TX
Current Employee - IT Project Manager in Round Rock, TX

I have been working at Dell full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

nice work and life balance

Cons

Has challenges with execution . In the last year there has been two major reorganizations within my division- each time we are backsliding and chaos is created. it is not uncommon for people to have as many as five different bosses in three years. Roles and responsibilities are not clearly defined so people are stepping over each other and when it comes time to look for accountability - there is lots of finger pointing. Unclear what the Dell landscape will look like in three -five years.

Advice to Management

Define roles and responsibilities. Hold people accountable and share the plan for Dell strategy and how we will execute on the strategy. When the strategy is not clearly defined or understood - people make up their own. Define success and define how quality will be measured from the top - down.

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  1. Will suck the life out of you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Oklahoma City, OK
    Former Employee - Sales in Oklahoma City, OK

    I worked at Dell full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company culture, month long training, cafeteria on site. leadership was ok and there was plenty of room for advancement... if you could hit your numbers.

    Cons

    Constantly changing the pay structure, not willing to listen to concerns of employees, driven only by the bottom line regardless of recession. i still hate talking on the phone thanks to this job.

    Advice to Management

    take better care of your employees and it won't be such a revolving door of used car salesmen


  2. High stress, high pressure always in fear for your job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Dell full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with, good vacation/time off.

    Cons

    Very poor management. Too metric driven, they do not develop their people. Upper level management is completely disconnected from front line employees. Front line managers do not manage their people, they manage a number. It has gotten much worse over the last few years.

    Advice to Management

    Get a clue on what is really going on in the trenches. Fix the broken tools we are forced to work with. Ask yourself why so many people are leaving the company.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

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