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Company in Crisis

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Project Manager in Round Rock, TX
Current Employee - IT Project Manager in Round Rock, TX

I have been working at Dell full-time (more than a year)

Pros

nice work and life balance

Cons

Has challenges with execution . In the last year there has been two major reorganizations within my division- each time we are backsliding and chaos is created. it is not uncommon for people to have as many as five different bosses in three years. Roles and responsibilities are not clearly defined so people are stepping over each other and when it comes time to look for accountability - there is lots of finger pointing. Unclear what the Dell landscape will look like in three -five years.

Advice to ManagementAdvice

Define roles and responsibilities. Hold people accountable and share the plan for Dell strategy and how we will execute on the strategy. When the strategy is not clearly defined or understood - people make up their own. Define success and define how quality will be measured from the top - down.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Round Rock, TX
    Former Employee - Marketing Manager in Round Rock, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    Some great folks to work with at the company. You get the opportunity to work on a wide variety of projects and thus expand your knowledge. Marketing budgets are tight, thus you learn how to get the most ROI out of your projects.

    Cons

    Dell's business model has changed, and so much of the culture was tied to the business model. Thus the culture can feel adrift and many folks are asking "what do we stand for?"

    Advice to ManagementAdvice

    Discover or create what makes Dell unique, and run with it hard. Dell has begun to look and sound too much like its competitors and thus Dell, HP, and Lenovo products and service have become interchangeable. You can sell commodity products and still be differentiated for the better. Maybe the "going private" plan will allow the company to make the dramatic moves needed in order to change culture and create a better Dell.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Will suck the life out of you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Oklahoma City, OK
    Former Employee - Sales in Oklahoma City, OK

    I worked at Dell full-time (more than a year)

    Pros

    Company culture, month long training, cafeteria on site. leadership was ok and there was plenty of room for advancement... if you could hit your numbers.

    Cons

    Constantly changing the pay structure, not willing to listen to concerns of employees, driven only by the bottom line regardless of recession. i still hate talking on the phone thanks to this job.

    Advice to ManagementAdvice

    take better care of your employees and it won't be such a revolving door of used car salesmen

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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