Dell

www.dell.com
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If you perform, you will do well.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales Representative in Round Rock, TX
Current Employee - Inside Sales Representative in Round Rock, TX

I have been working at Dell full-time (more than a year)

Pros

The company is going through a lot of changes, and most of them thus far have been very positive following the move to take the company private.
If you perform well, you get paid well.
Great benefits, very friendly people.
Room to grow in the company.

Cons

Very, very slow advancement process. You'll be there a long time to climb that ladder.
Inexperienced sales management with poor integrity, unprofessional, no leader skills.
Their call centers are old, dirty, and all the technology in them needs upgraded. Kinda sad for a tech company to be honest. Still using 10 year old 19" monitors; really?
Not much passion anymore, lots of mandatory overtime burns people out very fast.
Almost every other retailer sells Dell computers for less than Dell does.

Advice to ManagementAdvice

Technology advances faster than humanity, but all of the technology in the Call Centers needs upgraded. The carpet, chairs, all that needs replaced. It's worn and it stinks. Bring some color to the place too.
Need to get rid of the top heavy salary burners. The VSP wasn't nearly as effective as it should have been.
Maybe look a bit further when hiring leadership. Lots of Managers, but very few leaders.

Recommends
Neutral Outlook
Approves of CEO

4286 Other Employee Reviews for Dell (View Most Recent)

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  1. 2 people found this helpful  

    Nice experience at Dell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Consultant in Fairfax, VA
    Former Employee - Marketing Consultant in Fairfax, VA

    I worked at Dell full-time (more than 3 years)

    Pros

    Smart, dedicated, passionate about Dell's technologies people. Good pay. Great end-to-end tech strategies.

    Cons

    Perhaps too many executives in TX - I think they lose a little of the sense of what is going on in the rest of the US.

    Advice to ManagementAdvice

    Don't make execs so dependent on living in Round Rock.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Working for Dell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Oklahoma City, OK
    Former Employee - Inside Sales Representative in Oklahoma City, OK

    I worked at Dell full-time (more than a year)

    Pros

    Dell has a great diverse environment. I lived in Oklahoma City and yet when went to work it reminded me of West coast somewhat because of diversity...saw one employee with a pink Mohawk and variety of ethnicities and races. They listen to their people to make things better. Pay is good. Get gifts often such as small speakers for your phone/pc, Thunder tickets, etc. Dell believes in work-life balance. Benefits are great...matches charity contributions.

    Cons

    Cons were moreso my fault so none to mention.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Dell

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