Dell

  www.dell.com
Work in HR? Unlock Free Profile

3473 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

2 people found this helpful  

Adminstration Skills?

Sales Account Manager - EBD Division (Former Employee) Dublin, Dublin (Ireland)

Prossolid product training at the beggining. Decent presales support representatives assisting sales team. Good training on IT hardware on IT storage, servers, virtualization in general. Good commission on high margin deals/sales won...

Consextreemly high load of admin yet this role was positioned to me as senior. Had worked in a previous company ( at an equivalent level ) there was a much more structured set up of data on clients which was accurate & was a starting point from which to profile a given enterprise for opportunity, Zero realistic marketing support - eBlasts sent to contacts often moved on from company, inaccurate / non decision making + even in some cases deceased! A very rective 'quotey' type of sales job. If you are lucky your a/c base will hit its own target. If you are not, you could be superman with the portfolio you get & not make target. Had to work with an internal sales trainer who was used to coaching v. junior level sales staff ( from the exponential growth of Dell days ) & was winging it, personally clashed with him which 'blemished' my image on next line manager I had to work with . Had 3 sales managers in 12 months ! . Managers r under a lot of pressure themselves & primarily 'bean count' but are nice people. List RRP's on the quoting systems were way higher than in the market price / web price. So even using say 40% discount in some cases appeared in the eyes of the buyer as just an 20% or so discount...what a mess. The new channel team also is eating up the old 'direct' install base...it's easier for a VAR/ISV/Reseller to sell Dell kit to an exisiting 'dell house' /hardware install base than say againsts competitie HP/IBM kit. this too could be a real challenge. It's a roll of the dice with the place. The recruiter there had genuine hopes for me,despite the fact that I only lasted a year in the company & the fact that she is there 10years + in the Dublin / Cherrywood + Bray sites, she had no clue on the massive adminstrative nature of the job. Usually excellent sales representatives are crap secretaries. Join a Dell / HP / IBM reseller instead ! Had to work on Multiple systems but I beleive now it is all on Salesforce.com

Advice to Senior ManagementTake genuine time to understand the past experience of new employees. Please help them adjust to the role..

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Really enjoy working at Dell

    Anonymous Employee (Current Employee)

    I have been working at Dell


    Pros: I have complete work life flexibility. I am able to work from home as need and for… Cons: Constant change can be a drag. Right when you get everything figured out, it changes again. So a… Advice to Senior Management: The direction seems to be chosen. Please stick to it and dont chose another… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    There is an opportunity to make a huge impact (and you will be rewarded for it), but it will not be easy.

    Finance Manager (Current Employee)

    I have been working at Dell


    Pros: If you are hungery to move ahead, Dell will reward… Cons: Upper management is too concerned with short term financial goals that it… Advice to Senior Management: Stop trying to compete with Acer and other low-end hardware companies and focus on growing into high-end IT… More
There are newer reviews on Dell.

Worked for Dell? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.