Dell

  www.dell.com
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1 person found this helpful  

Good products, poor services, sales and management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Solutions Consultant
Current Employee - Solutions Consultant

I have been working at Dell

Pros

Stable company, worldwide presence, brand recognition, great products.

Cons

No encouragement or interaction from staff, entire business based on spreadsheets, no CRM, shortsighted sales staff and management. Terrible services organisation, will never be a solutions organisation due to relying on shifting "units" as driven by managers of spreadsheets and not of people. Not able to hold on to key staff.

Advice to ManagementAdvice

Turn your sales organisation into forward thinking, dynamic technical individuals instead of relying on price and bullying to make sales.

Doesn't Recommend
No opinion of CEO

3706 Other Employee Reviews for Dell (View Most Recent)

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  1.  

    Lack of agility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Decent work life balance. A reasonable place to work at and provides decent benefits and overall compensation. Some groups have good opportunities for growth.

    Cons

    Lack of software development culture & agility to keep pace with the necessary software innovations to compete in the market place.

    Advice to ManagementAdvice

    Provide autonomy to the software business to move at a faster pace & take risks to innovate more rapidly to succeed in the market place.

    No opinion of CEO
  2. 1 person found this helpful  

    Terrible culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Excellent compensation and benefits. Salaries are significantly higher than comparable jobs locally available, and benefits are best in class. As a result, Dell is viewed locally as a very desirable employer

    Cons

    Individuals move so quickly from role to role that it is almost impossible to evaluate performance well -- or to see the results of smart decisions that might take time to play out. Therefore, there is a premium on jumping on whatever initiative is perceived as already doing well and then claiming credit.

    Advice to ManagementAdvice

    Poor culture starts at the top. Start scrutinizing performance at the ELT level for real.

    Doesn't Recommend
    No opinion of CEO
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