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Helpful (1)

Good products, poor services, sales and management.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Solutions Consultant
Current Employee - Solutions Consultant

I have been working at Dell

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Stable company, worldwide presence, brand recognition, great products.

Cons

No encouragement or interaction from staff, entire business based on spreadsheets, no CRM, shortsighted sales staff and management. Terrible services organisation, will never be a solutions organisation due to relying on shifting "units" as driven by managers of spreadsheets and not of people. Not able to hold on to key staff.

Advice to Management

Turn your sales organisation into forward thinking, dynamic technical individuals instead of relying on price and bullying to make sales.

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  1. Lack of agility

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    No opinion of CEO
    No opinion of CEO

    Pros

    Decent work life balance. A reasonable place to work at and provides decent benefits and overall compensation. Some groups have good opportunities for growth.

    Cons

    Lack of software development culture & agility to keep pace with the necessary software innovations to compete in the market place.

    Advice to Management

    Provide autonomy to the software business to move at a faster pace & take risks to innovate more rapidly to succeed in the market place.


  2. Mixed bag...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    No opinion of CEO
    No opinion of CEO

    Pros

    Good compensation, good benefits, great training ground for other opportunities, good personal growth opportunities for those that take advantage of them, flexible work solutions are good. good people

    Cons

    Very high pressure environment, lots of ambiguity (the companies favorite term), suprising amount of "flying by the seat of our pants," for such an established company, people feel like just numbers, lots of beuracracy, the environment tends to burn people out over time (some take longer than others)

    Advice to Management

    Find a way to connect with your people again. I know this is difficult with 100,000+ employees but you don't have most of their buy-in right now, and your plans will ultimately fail if you don't get it.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

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