There are newer employer reviews for Delta Air Lines
There are newer employer reviews for Delta Air Lines

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Neutral

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Agent in Newark, NJ
Former Employee - Customer Service Agent in Newark, NJ

I worked at Delta Air Lines full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Travel benefit, flexible hours, fun.

Cons

Favoritism, working on holidays and weekends.

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  1. It was exciting and something different everyday

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    I worked at Delta Air Lines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Once given an assignment seeking out the resolution if there was a problem.

    Cons

    Some people do not work as a team.

    Advice to Management

    Worked well with upper management.


  2. Helpful (1)

    Post merger marginalzation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Customer Service- Below Wing
    Current Employee - Airport Customer Service- Below Wing

    I have been working at Delta Air Lines full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay and bonuses. Travel

    Cons

    Management pits work groups against one another. For example benefited v ready reserve, high seniority v low seniority. Favoritism displayed in awarding preferable work schedules.

    Advice to Management

    Eliminate the Performance Leaders in spoke stations. There function can be done by ALA's and Red-Coats.


There are newer employer reviews for Delta Air Lines
There are newer employer reviews for Delta Air Lines

See Most Recent

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