Delta Air Lines

  www.delta.com
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2 people found this helpful  

Reservations call center.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Salt Lake City, UT
Former Employee - Anonymous Employee in Salt Lake City, UT

Pros

Travel benefits are excellent. The health care benefits are about the standard in the industry. Being non-union has always been to the employees benefit.

Cons

The reservations department is like working for an entirely different company. The management cares more about employee statistics than customer service.

Advice to ManagementAdvice

Changes need to be made to allow employees to make better decisions when assisting passengers who have a problem. Greater flexibility in the customer service department is necessary.

No opinion of CEO

Other reviews for Delta Air Lines

  1.  

    Aviation has lost it's luster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Maintenance Coordinator  in  Atlanta, GA
    Current Employee - Maintenance Coordinator in Atlanta, GA

    Pros

    flexible hours expert and professional staff

    Cons

    lack of leadership and substandard pay

    Advice to ManagementAdvice

    take care of your people

    Doesn't Recommend
  2. 2 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    Nice people, lots of various positions to transfer into.

    Cons

    Sadly, advancement seems best if you are a "yes" man and are willing to join the good-ole boy club. Management does not generally welcome bottom up feedback or those who have ideas or suggestions.

    Advice to ManagementAdvice

    Use bottom up feedback more

    Recommends
    Disapproves of CEO
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