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2 people found this helpful  

You need the time off benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Deluxe Corporation

Pros

You earn approximately five weeks PTO each year and management is quick to grant time off. Hours are flexible for salary employees and they are not concerned with when you arrive or depart. The check printing business makes money for investment in other areas.

Cons

The organization is built in silos and very few teams collaborate well. Management has grand ideas with zero clue on how to effectively execute. Extreme micromanagement includes recording calls, monitoring time spent completing tasks and auditing email communications. Technical products (hosting control panel, email marketing platform, website analytics) are an utter disaster and have been for years. Practically zero employee morale. Project managers are a nightmare to work with. Complex and misguided processes confuse staff and lead to a poor customer experience.

Advice to ManagementAdvice

Listen to your employees. Ask them for input in designing processes and the customer experience. Stop giving away services and invest that money in fixing the technical products.

Doesn't Recommend
No opinion of CEO

Other Reviews for Deluxe Corporation

  1.  

    Change is hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation

    Pros

    - Great colleagues who are universally helpful and supportive

    - Deep-pockets support for new ideas, as long as the right business case is made

    - Good benefits

    - Overall commitment to serving the needs of customers

    - Willingness to make tough decisions and move forward

    Cons

    - Lots of change in many areas of the company, which makes people uneasy

    - Hard to be entrepreneurial in such a big company, lots of "process" in the way

    - No sex appeal in the market at large

    - Hard to get $$ support for marketing, branding or overall corporate image

    - Monovision from senior leadership; everything is viewed through the lens of "make more money"

    Advice to ManagementAdvice

    - Communicate more about the high-level vision of what we're trying to do and be as a company, and tone down the "make more money" messages to employees - we get it, really we do

    - Recognize that change is hard and appreciate the many people who are fighting to turn the ship

    - Pay more attention to the outposts - it's easy for the little offices to feel left out

    No opinion of CEO
  2.  

    Poor leadership results in poor morale and performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales & Service Representative
    Current Employee - Sales & Service Representative

    I have been working at Deluxe Corporation

    Pros

    Good benefits and generally nice facilities.

    Cons

    Very frustrating place to work as it always seemed that a change in the wind would cause a new strategy that would not be carried out or given a fair chance to succeed.

    Advice to ManagementAdvice

    Allow the motivated tenured employees in mid-level management to think and act on their ideas. The lack in belief in these employees is demoralizing and destructive.

    Doesn't Recommend
    Disapproves of CEO
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