There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

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Deluxe is a fair and great place to work

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Manager in Greensboro, NC
Former Employee - Team Manager in Greensboro, NC
Recommends
Approves of CEO

Pros

promotes from within and great manager

Cons

Frequent overtime with little advance notice

Other Employee Reviews for Deluxe Corporation

  1. Helpful (6)

    Extremely frustrating company to work for that has many problems to fix in the coming months/years.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Decent salary and benefits packages, 401 K match is negligible. -Vacation days, once you accumulate them. -Located in the KC Metro area. -Received a raise when a lot of companies have a freeze.

    Cons

    -Management, employees, and processes within the company are so disconnected at times it seems no one knows anything. -More worried about putting money in the bank than providing a meaningful customer experience or working services. -Advice to customers is beginning to take the cookie cutter approach and will continue to do so. -No respect for the typical employee from management. -Absolutely no career ladder. -Training shoddily thrown together and given by employees who have little to no experience or background in training topics. -Support can take days, weeks, or even months. -Could keep writing cons, but don't want this to turn in to a rant.

    Advice to Management

    -Let employees provide candid feedback on systems and processes so we can fix the problems. Scripting out what we are allowed to say, or not say, to management, senior management, and the B.O.D. about our products is not going to fix any of the problems we have with our services. -It is the little things that matter, and Deluxe is not doing them correctly.


  2. Helpful (4)

    Great business model - Difficult to Execute

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN
    Disapproves of CEO

    Pros

    Deluxe has a very strong business model, building on their relationships with small businesses and financial institutions to provide them with new products and services as their traditional products (checks and forms) decline. They are getting into the online marketing space at the right time through a number of key acquisitions. They have some great employees who really want to make this company transformation work.

    Cons

    The senior leadership team is not equipped to motivate and drive the change needed. The CEO, when brought in, was a super fit for what Deluxe needed at the time: driving a turnaround, cutting costs, streamlining the organization and putting a clearly defined business strategy in place to transform the old check printer. It is now time for someone to take over that can inspire and motivate change. The current method is through fear and threat. Unrealistic demands on revenue growth without the support and time needed for new businesses are put on new leaders as they are brought in, setting them up for failure. This has unfortunately resulted in declining moral and constant churn at very key leadership positions. I really liked working at Deluxe, and feel they have a real chance with their strategy. They just need to do some cleaning at the top.

    Advice to Management

    See my comments above. I would say that leadership needs to change. It could be as simple as replacing the CEO, bring in someone inspiring that gets the digital space. More focus on living up to the culture of Deluxe - one that is connected to both customers and employees; and more aspirational in its reach to move quickly to deliver the value its customers expect.


There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

See Most Recent

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