There are newer employer reviews for Deluxe Corporation

3 people found this helpful  

cut cut cut

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Deluxe Corporation

Pros

dedicated employees in the trenches

Cons

Senior leadership that only cuts cuts cuts....no consideration to the impact of employees or the service to customer

Advice to ManagementAdvice

don't kill your cash cow!

Doesn't Recommend
Disapproves of CEO

167 Other Employee Reviews for Deluxe Corporation (View Most Recent)

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  1. 2 people found this helpful  

    You need the time off benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation

    Pros

    You earn approximately five weeks PTO each year and management is quick to grant time off. Hours are flexible for salary employees and they are not concerned with when you arrive or depart. The check printing business makes money for investment in other areas.

    Cons

    The organization is built in silos and very few teams collaborate well. Management has grand ideas with zero clue on how to effectively execute. Extreme micromanagement includes recording calls, monitoring time spent completing tasks and auditing email communications. Technical products (hosting control panel, email marketing platform, website analytics) are an utter disaster and have been for years. Practically zero employee morale. Project managers are a nightmare to work with. Complex and misguided processes confuse staff and lead to a poor customer experience.

    Advice to ManagementAdvice

    Listen to your employees. Ask them for input in designing processes and the customer experience. Stop giving away services and invest that money in fixing the technical products.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Change is hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation

    Pros

    - Great colleagues who are universally helpful and supportive

    - Deep-pockets support for new ideas, as long as the right business case is made

    - Good benefits

    - Overall commitment to serving the needs of customers

    - Willingness to make tough decisions and move forward

    Cons

    - Lots of change in many areas of the company, which makes people uneasy

    - Hard to be entrepreneurial in such a big company, lots of "process" in the way

    - No sex appeal in the market at large

    - Hard to get $$ support for marketing, branding or overall corporate image

    - Monovision from senior leadership; everything is viewed through the lens of "make more money"

    Advice to ManagementAdvice

    - Communicate more about the high-level vision of what we're trying to do and be as a company, and tone down the "make more money" messages to employees - we get it, really we do

    - Recognize that change is hard and appreciate the many people who are fighting to turn the ship

    - Pay more attention to the outposts - it's easy for the little offices to feel left out

    No opinion of CEO
There are newer employer reviews for Deluxe Corporation

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